Best Western Dry Creek Inn

Bill Thompson

Website and phone service did not make it easy to book 2 rooms for 2 different couples. Ended up with 2 rooms in my name and on my card. Trying to keep them separate seemed to be very difficult for them. People might say call and book separately but the girl said the hotel was filling quickly and we wanted to ensure specific suites close to each other (luggage and all). It didn't get any easier I person. The website showed a symbol for dining which lent one to think there was a dining room and/or breakfast options. Not the case. The pillows were big and lumpy (bring your own). The TV was broken (bottom 4 inches not syncing to rest of tv) The ac unit when turned to heat smelled as though it had never been dusted. Had to open the door and let the breeze clean it out.

Billy Blankenship

Very clean and reasonably priced. But it was the service that gets my votes! I have been to many hotels but this one stands apart from most. It was really nice and our many calls for things like blankets or towels were answered very quickly. It was our first time at this hotel and we'll be back any time we're in the area. There was an employee named Liam who was just wonderful and went out of his way to make us feel welcomed.

trina

Room was clean , enjoyed one of the 3 hot tubs. That being said , we had a soaking tub that didn't hold water and lights that didn't turn on (notified them at check out , immediately called maintenance to look into it and offered a discount) to he strangest thing was the light turning on by it's self (even though the switch was off) and waking us up at 8 am .shortly after sounded like the maids were slamming things around next door. check out is not till 11, thought I would sleep in for once.

Lance Stratton

This place is probably going to turn out better than the experience we had. We paid for a premium room that was in a separate building towards the back of the property. I'm guessing that renovations are still in process, but somehow stalled. Our room had no heat, and the phone didn't work... So I called the front desk from my cell very late in the evening requesting an extra blanket that was promptly delivered. The room was very upscale and the bed was comfortable... But we were cold that evening. In the morning they came to service the heater, but it could not be fixed that day, so they moved us a couple of doors down to a new room with heat! It had heat, but the TV had no remote... This time the phone did work and someone promptly delivered a remote for the TV... Only the remote would not control the "down" volume... Everything else was fine. We noticed that the housekeeping laundry bins were left in the hallway all day... Like 12 hours at least... Kind of unsightly. So... This place has a great location, lovely upscale rooms, good service, and the potential to be great. Unfortunately for us, they missed the mark this trip.