Lowe's Home Improvement

Ananya Gupta

The staff here are generally friendly. The store is usually about stocked. And the guys that man the woodcutting saw are super helpful. I just wished that the pandemic had forced the store to begin using contactless NFC payments and I removed another start because they still don't do email receipts!

T D

Courtesy competent staff directed you precisely to where you needed to go and plenty of option selections

Victor Samagalsky

Thanks.

Sean McDonough

The store itself is great and organized. My issue is this weekend I bought a plastic shelf unit around $100. When walking out of the store I noticed on the corner it is all cracked so I went back in to customer service. The lady at the customer service was not friendly at all. When I asked about exchanging it for another one she said they do not do exchanges which is not true. She also said I could return it and buy another one but I would have to wait up to 2 weeks for my refund so essentially I paid double for now. A simple exchange would have been easier and better.