NAPA Auto Parts

Category: Auto parts store

Address: 340 School St, Putnam, CT 06260, USA

Phone: +18609287946

Opening hours

Sunday: 9AM–3PM

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–5PM

Reviews

Dan Shannon

May 12, 2022

Above and beyond! Went in today with a stripped fitting in a fuel line thinking I knew what I needed. They took the time to fix my existing fuel line and work on options with me. Impressed! The kind of service you don’t really see anymore.

Jack Urban

Oct 8, 2021

Great store - almost always can find what i need - friendly -helpful- knowledgeable - will do business there again

Mike Teal

Aug 13, 2021

Greg and Zach are the best. Even if you are John Doe off the street they treat you the same as a big shop. The best part is they are knowledgeable and know how to find what you need. The other 2 stores I leave shaking my head asking myself why I even bother.

Chris Page

May 9, 2021

Very helpful staff.

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Questions & Answers

Is there a fee to participate in the NAPA Rewards program?

NAPA Auto Parts | Sep 19, 2021
NAPA Auto Parts | Sep 19, 2021

There is no fee to participate in NAPA Rewards.

Why should I create an account on NAPA Online?

NAPA Auto Parts | Sep 19, 2021
NAPA Auto Parts | Sep 19, 2021

• All your searches for parts and accessories will be tailored to you and your vehicle(s). • You won't have to re-enter your vehicle, billing or shipping information each time you visit NAPA Online. • You'll have complete access to your order history. • You'll be able to personalize your account and indicate your communication preferences. • You'll be able to find a NAPA store with ease.

Can I cancel an order after it is placed?

NAPA Auto Parts | Sep 19, 2021
NAPA Auto Parts | Sep 19, 2021

Based on our order fulfillment process, orders in picked status will not be eligible for cancellation. If you no longer need your parts we ask that you please request an RMA (Return Merchandise Authorization) from our customer support team by calling 800-538-6272. Please keep in mind that an RMA cannot be generated until the order is in a Delivered/Completed status. If your order is in a Picked, Shipped, or Delayed status, we will not be able to create an RMA until it has processed to a completed status.

Why does NAPA Online charge sales tax?

NAPA Auto Parts | Sep 19, 2021
NAPA Auto Parts | Sep 19, 2021

Since NAPA Online is available in all 50 states, the servicing NAPA store is required by law to charge sales tax for all purchases. For Reserve Online orders certain state and local fees may not be reflected in the total.

Is there a registration fee for using NAPA Online?

NAPA Auto Parts | Sep 19, 2021
NAPA Auto Parts | Sep 19, 2021

There's no charge to create an account with NAPA Online. It's completely secure and takes just a few moments.

How do I sign up for the NAPA Rewards program?

NAPA Auto Parts | Sep 19, 2021
NAPA Auto Parts | Sep 19, 2021

You can sign up for NAPA Rewards either in-store or online. In-Store: Visit a participating NAPA AUTO PARTS store, provide the counterperson your mobile phone number, and you will be automatically registered into the program. You will be able to review your points/rewards balance and receive a $5 Welcome Reward if you link your new NAPA Rewards account to your NAPAOnline account (or create a NAPA Online account.) Online: Create a NAPA Online account and opt-in to NAPA Rewards during sign-up. NAPAOnline account members are eligible for a $5 Welcome Reward when linking a new or existing NAPA Rewards account.

Where can I find more information about products?

NAPA Auto Parts | Sep 19, 2021
NAPA Auto Parts | Sep 19, 2021

NAPA Online offers product information including manufacturer, cost, availability and features. Customers can select and compare specific products like car brakes, batteries and filters. However, if you are looking for more specific information and need expertise, contact your local NAPA store.

How do I sign up for NAPA Mobile Alerts?

NAPA Auto Parts | Sep 19, 2021
NAPA Auto Parts | Sep 19, 2021

You can sign up by either texting the word NAPA to 24002 or by completing and submitting the form here at SMS Program Sign Up. By signing up you agree to receive recurring text messages to your mobile number from NAPA, which may be sent through an automatic telephone dialing system. For complete details on our mobile terms, please go here SMS Program Terms & Conditions.

Do u install brakes

Linda Hale | Sep 19, 2021
Andrew Stewart | Sep 19, 2021

No we do not, However we service many garages that do and can point you in the right direction.

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