Shoe Dept. Encore

Category: Shoe store in Concord, North Carolina

Address: 1480 Concord Pkwy N Carolina Mall, 1480 Concord Pkwy N #180, Concord, NC 28025, USA

Phone: +17047946225

Opening hours

Sunday: 12:30–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Tasha Ann

Jun 2, 2022

If you’re looking for sandals, heels, or tennis shoes, you’ll find support- they have almost 5 flat options with NO support all in sizes 8-10, rarely anything else. The one pair of flats they had with some support they only had two pairs of the same size, and they were discontinuing them.

Robert “Bobby” Williams jr.

Feb 2, 2021

Got my son a pair of white sneakers at a great price.

Mojo Washington

Mar 9, 2020

Great selection

Ellie Scrolls

Feb 14, 2020

The workers were very nice however, only giving it three stars because I handed the employee the shoebox asking if I could have the other shoe from the back. She disappeared and came back out, handing me the box. Which was my mistake because here I sit down to lace up my new shoes and I open the box to find one shoe in it. I paid 48 dollars for a pair of shoes only to get one of them? Going back in the morning to get other. The bad part is the same girl that went into the back is the same one who rang me up. I am very irate with ny experience.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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