Home Decor Outlets

Tony Williams

My advice to ANYONE is to avoid doing business with Home Decor. This is the most corrupt, unethical company i have ever done business with. We bought a bedroom set from the branch in North Charleston, South Carolina. We were told repeatedly that due to Logistic delays , COVID etc our furniture was delayed. this has been 2 years we are yet to receive our furniture or a refund. Their Finance company ACIMA is just as crooked.

Siedah Brown

Was purchasing a bedroom set through their layaway plan, finally paid it off and I was told they had a new shipping company sooo it would be a few weeks before they came in. I called & was told that my headboard was in store but my dressers hadn’t arrived yet, once they arrived I would get a call, a month goes by I call by , and I was told this time that they only had a shipment available for their Showroom. Fast forward to another month, I’m calling, calling, calling the phone is disconnected, decided to drive up there, to my surprise they had managers there from Columbia store telling “oh their shutting down this store” so I in return asked well what about the customers who didn’t receive their items or refund, to which the reply was your gonna have to call cooperate, in which they don’t answer the phone or mail box is full, this is very un-business like, this was go to furniture store, but after this little stunt of closing their store quietly I will not ever buy from here again or refer any future customers. At this point I just want my refund, hopefully the BBB will get the results I’m looking for.

Myra Jamison

I've been waiting on my furniture seek March of 2021 I understand about COVID several months later the trucks were stuck, 2 months after that I was told I will have my things before the holidays well Thanksgiving, Christmas came and left, so still didn't hear anything about the furniture. New Years 2022 still don't have my furniture. I went by the store still nothing in. I don't have my furniture Home Decor is now temporarily closed. They have my money and I have nothing.

MELVENIA WRIGHT

Service was awesome!