Ocean Air Cooling and Heating

Category: Air conditioning contractor

Address: 2050 Old Bailey Rd UNIT 9, Ridgeland, SC 29936, USA

Phone: +18438156247

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Debbie Drew

Jul 11, 2022

The service man with excellent checked everything make sure everything was working properly Ocean Air Cooling will always be on my list will be calling if I have any problems they are there fast when you need them

TC Gibson

May 25, 2022

We have used Ocean Air for 10 years. They have replaced units, sealed ducts, installed a de-humidifier and provided quarterly maintenance. Most importantly, they have always been prompt and professional. We love the fact that the owner oversees & participates in all major installations. Curt Burchfield is the owner and has always taken great care of us. You will not go wrong with using Ocean Air.

RC Don

Apr 7, 2022

I’m very satisfied with the annual maintenance plan, with visits every 6 months to do a full system checkout. I am going to renew it. I hope I never need them in an emergency, but I’m confident that Ocean Air will come to the rescue if need be.

Gretchen Gehring

Oct 13, 2021

We've used Ocean Air for eight years and are pleased with service and price.

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Questions & Answers

How do I know if my system needs service?

Ocean Air Cooling and Heating | Sep 19, 2021
Ocean Air Cooling and Heating | Sep 19, 2021

The short answer is “it does”. If you are wondering if you need maintenance then every systems should be cleaned twice a year. It does not really matter what time of the year. What is important is that you are having it cleaned by a qualified technician. If your concern is whether or not your system is running correctly or needs a repair then look to whether the system is keeping up with your demand. If the temperature on the thermostat is holding what you asked it to hold you are likely not experiencing a failure. If it is close but a little off I would first suggest to replace the filter and give it some time to catch up. If the filter is clean you probably have a failure and need service.

What brands do you service?

Ocean Air Cooling and Heating | Sep 19, 2021
Ocean Air Cooling and Heating | Sep 19, 2021

We sell and service all brands. Most consumers are accustomed to hvac shops selling just one or two brands. Those companies will tell you that those brands are the best and you should buy from them. I do not subscribe to this line of thinking. Traditionally suppliers will give great benefits and sometimes gifts to hvac companies that sell there brand to encourage them to preference them above other brands. This creates a bias opinion when selling a hvac system. I work for you the consumer. I do not work for any manufacturer. When I recommend a particular system it is because that system benefits my clients personal needs. As a result none of us here at Ocean Air have been gifted a Caribbean cruise, but that is ok. I’m too busy installing new quality hvac systems for my clients to go on a cruise.

How long should a heat pump system last?

Ocean Air Cooling and Heating | Sep 19, 2021
Ocean Air Cooling and Heating | Sep 19, 2021

The national average is between 8-12 years. A lot of factors are involved in that particular statistic. As a hvac technician I have personally worked on heat pumps that where over 18 years old. So it is possible to drastically exceed the average. The factors that allow a hvac system of any kind to out live it’s life expectancy are largely related to how it was installed. In 2011 I committed to producing our own personal life expectancy of hvac systems installed by Ocean Air. Although we will never out perform mother nature and her salty air coming off the water; I believe we will soon have enough data to show that through training and a commitment to excellence a heat pump system can average between 14-16 years.

What training do your technicians receive?

Ocean Air Cooling and Heating | Sep 19, 2021
Ocean Air Cooling and Heating | Sep 19, 2021

We have 5 levels of technicians. Each technician gains higher levels based on a rigorous review and testing process. All levels of technician average around 200 hours per year of formal ongoing technical training. Some training is done in specific hvac schools while others are done at our shop. There is no point during a technician’s career when he or she will ever be done training. This is a part of our commitment to striving for excellence.

What does your maintenance include?

Ocean Air Cooling and Heating | Sep 19, 2021
Ocean Air Cooling and Heating | Sep 19, 2021

Our residential maintenance includes cleaning of the air handler cabinet, evaporator coil, blower motor, blower housing, wires, condenser coil, drains, and outdoor unit cabinet. We also have a 30 plus point inspection process. The different seasons and different types of equipment determine how many points are actually examined. Our technicians will provide a full report at the end of the maintenance service.

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