United States Postal Service

Category: Post office

Address: 301 Congress Pkwy, Crystal Lake, IL 60014, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–6:30PM

Tuesday: 8:30AM–6:30PM

Wednesday: 8:30AM–6:30PM

Thursday: 8:30AM–6:30PM

Friday: 8:30AM–6:30PM

Saturday: 9AM–4PM

Reviews

Adriana Reyes

Oct 29, 2022

personalized attention

Thomas Salvi

Oct 8, 2022

Outstanding facility and great people work here. A shout out to Cassandra who went above and beyond for me as a customer. Cassandra showed great competence, a pleasant demeanor, great work ethic, and thorough knowledge of the postal system. The CL Post office is LUCKY to have Cassandra working for you!

Alisa Mastrodomenico

Oct 1, 2022

The workers are so kind and work efficiently. I’m in there 1-2 times a week and am always happy with my experience.

Anna Flemming

Sep 11, 2022

Thank you thank you thank you! Your employee Cassandra was so incredibly helpful to me in finding my package that I was having trouble locating. She very graciously dealt with multiple phone calls as I tried to find something in time for my event. Absolute best customer service I've had in awhile. Thank you very much for making my day. On a side note, every interaction I've had here has always been positive and helpful. The whole staff has always been very helpful and professional.

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Questions & Answers

I need to schedule an appointment to complete process for renewing expired passport.

michelle chinoda | Nov 3, 2020
Michael B | Nov 3, 2020

Definitely need an appointment. You can call as well. Make sure you have an ORIGINAL birth certificate!

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I want an appointment to get my passport

Graciela Cano | Nov 4, 2018
Cef Rose (Dr. Kushmon) | Nov 4, 2018

No

Does mail go out in am on Monday

Susan Klehm | Nov 4, 2017
Rick Crump | Nov 4, 2017

Typically the mail goes out between 11 am and noon in my area

My passport card expired so I shredded it. I now want to apply for a passport book. What are my next steps? I have already got pictures through Walgreens photo.

George M Kowalski | Dec 8, 2021
Jay Utley | Dec 8, 2021

Call Post Office and ask. You didnt need to shred since we use old one to get new one. It would have be done by mail but now you have to get a new one.

do you happen to do notary public? thanks

Sarah Turner | Nov 3, 2021
Jay Utley | Nov 3, 2021

Post Office does not do Notary.

I am going on vacation need to stop mail?

Michelle Wilson | Nov 3, 2021
Matt G | Nov 3, 2021

You can do it online at usps.com

Is there a fee to forward mail?

A Google User | Nov 3, 2020
Robert Kosin | Nov 3, 2020

USPS has great web presence usps.com and rules change for 2020

Can I renew my passport that expired a few years ago here?

Cori Gurgone | Nov 4, 2019
Adam Lee | Nov 4, 2019

I have seen people there with passport documents. I think you can make an appointment and check out the usps website for any documents you need to provide.

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is the post office open later on tax return day

Ei Felix | Nov 4, 2019
Jeff Faye, Sr. | Nov 4, 2019

Better call the local office

What time is lobby open 15apr2019

Heidi Ann Lara | Nov 4, 2019
Jeff Faye, Sr. | Nov 4, 2019

Not sure but I think 8:30 a.

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How can i unblocked my mail

Kalpesh Patel | Nov 4, 2019
Robert Kosin | Nov 4, 2019

Doesn't apply to email

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I need a first time passport. I will need it in 24 hrs. How much will it cost and what information must I provide for this process?

A Google User | Nov 4, 2019
Jeff Faye, Sr. | Nov 4, 2019

Information available on line at USPS.com

Can you renew a passport at CL facility?

Tawnya Carlson | Nov 4, 2018
Michael Nielsen | Nov 4, 2018

Yes. With an appointment.

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