Shoe Dept. Encore

Category: Shoe store in Christiansburg, Virginia

Address: Valley Mall, 782 New River Rd New River, 782 New River Rd Suite 806, Christiansburg, VA 24073, USA

Phone: +15403815611

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Ty Monk

Jun 30, 2022

Good

Ivan Ekman

Oct 23, 2021

Had some issues with a delivery, but the store manager was super helpful! Sometimes is about how you handle when something go wrong! (Issues happen)

Kayla Buonpane

Mar 3, 2021

Great variety and pretty good pricing

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Questions & Answers

Does this store have size 14 athletic shoes in stock?

Joye Stewart | Sep 20, 2018
Amy Lane | Sep 20, 2018

Usually yes they do.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 22, 2022
Shoe Dept. Encore | Aug 22, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Does this place have new balance shoes and how much

Randy Cromer | Sep 20, 2019
barbara Morris | Sep 20, 2019

Yes n not sure of$

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