Keystone Automotive - Charlotte

Adam Getchell

Great place to get aftermarket auto parts, body and paint materials. Depending on when you show up there could be a long way at the counter. The guys that are work there are great though.

Darlene Coore

First time using this place,, So far I am Pleased...

Willi Polk

First off my this is my very first time dealing with this company and to say the least I'll never use this company again for all the reasons you should never shop with a company. Let me count the ways. 1) I ordered a rack and pinion with the electrical assist motor they sent me the part and it didn't have the motor. So now I had to drive back over there to take the wrong part back. 2) I spoke with Allison walker (sales rep) she created a new work order for the right part but tell me I have to wait a week to get my correct part. She then transfers me to Jay( the supervisor)I am a shipping supervisor myself and I know that you can Expedite a shipment or over a shipment. Jay tells me NO I'M NOT DOING THAT YOU CAN WAIT A WEEK OR I CAN GIVE YOU YOUR MONEY BACK THAT SIMPLE. 3) I wait the entire week for my part to come JAY send the part 45 miles away from where I leave and from the pick up from the original part I picked up that was the wrong part ( I picked up and dropped off the wrong part they shipped in Charlotte Jay Shipped The New Part To Salibury) 4) they were suppose to credit me some money back as soon as I took the wrong part they sent me back so I did that in record time when they told me they would credit me some money back... well needles to say they have not credit me any money back and made me wait an entire week for the correct rack and pinion to get here. 5) this place is not the most customer friendly place starting from the beginning of the pick up calls in the sales department. The lack Of professionalism and lack of willing to correct their wrongs to a paying customer for over 700.00 was absolution worth writing this review. I will never spend my money with this place again. Its Definitely not worth the attitude and lack of customer help and or appreciationThey displayed over the 2 weeks they have either held my part of money hostage!!! Terrible place

Rusty Rayfield

Had what I needed... quickly Great customer service at the front desk