Augusta University Medical Center

Category: University hospital

Address: 1120 15th St, Augusta, GA 30912, USA

Phone: +17067212273

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Farrah DiDio

Sep 20, 2022

I can never get my insurance bill resolved with the financial department. They keep billing the claims incorrectly, I keep calling them with the insurance company on the phone , they keep telling me that they will take care of it and then I receive a collections notice and bill in the mail. And the cycle repeats itself. I called today to speak to someone about it and the lady was rude and hung up on me. I can’t get anything resolved here. Update: I was able to go to the business office on Walton Way and speak with someone. I spoke with Mark in the Business office and he resolved everything and provided excellent customer service! He even provided a follow call the next day. I really appreciated all of his help resolving the issues!

Brenda Ortiz

Sep 15, 2022

If you ever have an emergency, do not go to this hospital. The emergency room is under staffed, the facility is filthy, no where to sit and to be seen takes up to 5 hours.

Shavonne Cannon

Sep 13, 2022

Was here from 4pm Monday until 445Am Tuesday! 12 hours and they did absolutely nothing but refer me to a specialist and some blood work!! Still couldn’t even detect what was wrong with me. Oh and Angela hospital receptionist was very rude. She hung up on me in an emergency because i did not feel comfortable sharing my PHI with an RECEPTIONIST!!! If you’re looking to actually be helped with your private health information to be protected (AS IT WAS THE LAW WITH HIPAA) this is not the place. I was never put in a room after 12 hours, while hearing everyone’s else’s business while they were hearing mine!

William Walker

Sep 13, 2022

Great hospital with excellent doctors.

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Questions & Answers

Do you have a room #7239

A Google User | Sep 20, 2018
Deal n Kathy Powell | Sep 19, 2021

How can I dial a patient room direct

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I GOT AN appt for 0800 a.m. at the imaging section. Are they open this morning.

Santo D. Sola | Sep 20, 2019
Luxana Hallenbeck | Sep 20, 2019

I would call to be sure but i do believe they are open.

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Does AU do epidural simulator procedure...

NadavGirdedUp | Sep 20, 2018
James Tech (killerjames 425) | Sep 20, 2018

I would think yes, Because they are a World Known Hospital - To me they are still MCG 😁😎

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Does anyone have a apartment/home for rent for app. 6wks? My mother has to have chemotherapy and radiation at Augusta University Hospital. We live app. 2 hrs, away and can't drive back and forth. Thanks

Clifford Finch | Sep 20, 2018
James Tech (killerjames 425) | Sep 20, 2018

You can call the Ronald McDonald House in Augusta

Does AU have an urgent care?

Heather | Aug 20, 2022
Sabrina Williams | Aug 20, 2022

no they do not have urgent care

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How to call and check on a patient

Dianne Janca | Jul 21, 2022
David Meeks | Jul 21, 2022

Because of the HIPPA act you must first visit them and prove to the nurse your relationship and get put in the computer and set a password.

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How do I get to the seventh floor south

Regina Snipes | Jun 21, 2022
Cerdrick Gibbons | Jun 21, 2022

Which section?

10 May2022 Hello! Do you have in-hospital service so I can send an ELECTRONIC greeting to an inpatient? Hope to hear back from you. Have a great day!

Darjeeling Lapsang Suchong | May 22, 2022
Thomas Kirkbride II | May 22, 2022

I actually run/manage AU's mailroom. And I don't know of any service like that

How can I looked up to see when nexplanon expired 2021

chassidy mozie | Oct 24, 2021
Jamie Curtis | Oct 24, 2021

Look at the bottle and and the package. Consult your doctor before making a decision

Doe AU take Medicare?

Roger Wheeler | Sep 19, 2021
Robert Allen Jr | Sep 19, 2021

Of course they do

Hello, Can I record and or take pictures during my labor?Also, are visitors allowed due to Covid & how many people can be present during my labor ?

Luz Mendez | Sep 19, 2021
David Nicholson | Sep 19, 2021

Typically they do allow pictures/video of your labor. I would call the l&d floor about visitation. Some floors are one at a time, some floors are one per day. But Typically you can have one support person.

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How do I go about getting a copy of my husband's records?

Debra Workman | Sep 20, 2019
Rob Carey | Sep 20, 2019

I'm not 100%, but I think HIPPA laws prevent you from getting them unless you have a Medical Power of Attorney.

How do I find s patient room

Kumon Accountant | Sep 20, 2019
Crystal Teal | Sep 20, 2019

As long as you know the room # the nurse's can tell you!

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How can I get phone and room number for a patient?

tommy tucker | Sep 20, 2019
James Tech (killerjames 425) | Sep 20, 2019

If you're not a family member you can't because of security, But you can call their front desk

How do I reach nurses desk on 6th floor?

Tony Snyder | Sep 20, 2019
James Tech (killerjames 425) | Sep 20, 2019

Sharon Ryan's has the directions for you 😎

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Anyone give birth here? And is the labor tubs?

Heather M. | Sep 20, 2019
Sharon Ryans | Sep 20, 2019

yes

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Has there been an attack on your email accounts?

Janice Ely | Sep 20, 2018
Augusta University Medical Center | Sep 20, 2018

Hi, for information regarding the cybersecurity incident please visit https://www.augusta.edu/notice/.

Do they have labor/birthing tubs? Also how was giving birth here?

Heather M. | Sep 20, 2018
James Tech (killerjames 425) | Sep 20, 2018

Yes they do, MCG is there old name and they have a awesome Children Hospital

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Where do you put complaints

Emily Hillary | Sep 20, 2018
James Tech (killerjames 425) | Sep 20, 2018

Just like any other business/company you go by chain of command like a Superior

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What building has the 8th floor

Lynda Edwards | Sep 20, 2018
James Tech (killerjames 425) | Sep 20, 2018

The Main Building does

Are there hotels near by so patients thst live over 3 hrs away can come the night before surgery

Linda J. Grimes | Sep 20, 2018
Wilder Kirkland | Sep 20, 2018

Choose a private dentist. You teeth will thank you. Went to pereo, for years. When a new resident came in, they have a two year residency, I had ten cavities. I had left 1000 dollars in covered ins in those 2 years , unused.... Then told I knew, and had been told all along..... WoW. I worked nuclear, thank Jahovia God there is more integrity in that industry. Your teeth will be thankfully

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Do you treat Spasmodic Torticollis?

Peggy Noyes | Sep 20, 2018
James Tech (killerjames 425) | Sep 20, 2018

Most likely, Give them a call

How can I find when my appointment is

Angel Williams | Sep 20, 2018
James Tech (killerjames 425) | Sep 20, 2018

If you have signed up for the online then you can look it up, If not you can call them - Also I still call it MCG = Miracle College of Georgia 😁

When does the pharmacy opens

Danielle Simpson | Sep 20, 2018
Samuel Williams | Sep 20, 2018

9am

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What number to dail for ambulance when you need them

Latrece Minor | Sep 20, 2018
Nick Lovett | Sep 20, 2018

If you need an ambulance for an emergency, please immediately dial 9-1-1.

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