Address: 35 Loop Rd, Arden, NC 28704, USA
Phone: +18286846334
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Jaine Nelson
The installation went well. When there were problems, they said they would replace them. They came and replaced one. Came back with the wrong size for the other. They keep blowing me off to bring the right size. It has been 6 months. They keep whining that it’s being made and shipped and blah blah blah. Just replace what you said you would!
Jeffrey Goodman
Outstanding customer service. Very professional and courteous.
Cindy Messer
Awesome new windows, gutter, facia and Sofit from Window World. Scott Jackson is the one to call if you have a need for windows, door, gutter etc. Very professional and reliable contractors, installed all leaving now mess. Very impressed with this company and their customer service. Thank you again!!
willow
It took nearly a year to get the doors. Very poor communication, and the wrong door delivered. When I mentioned that I was not a very happy customer, the reply was "Well, if it makes you feel better, you're not alone. I hear that a lot". The install team was good. I didn't get trim as I had paid for, and am still trying to get that adjustment. Do not recommend.
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Good morning, Unfortunately, we don’t offer any repairs to windows other than what we sell and install. Thank you for considering Window World and let us know if you are considering any future window, siding, door or gutter replacements.
At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.
Good morning Mr. Elbaum, Most Window World stores use the same window manufactures. I would need for one of my sales consultants to give you a call to gather more details, so please give us a call at your convince. Our office number is: 828-684-6334 and our operating hours are Mon thru 8am to 5pm. Thank you!
Yes
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