Best Buy

Category: Electronics store

Address: 83 S Tunnel Rd, Asheville, NC 28805, USA

Phone: +18282982330

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Katherine Dwyer

Jul 14, 2022

Geek squad didn’t have the part but offered other options to help me. I really appreciated that. For that alone, I have respect for the staff that service our needs. Respectful and kind. Thank you.

Ronald Bray

Jun 23, 2022

While on a road trip my phone quit and I went here to replace it. The salesman was very rude when I bought a cheaper brand then he suggested. I paid for the phone and a 40$ set up charge. He then left for lunch without setting up the phone and I had to wait 50 minutes for him to come bach. He obviously was not paying attention to what he was doing so I asked him if he got everything. He told me he got almost everything. When I asked him about the rest he said he got everything. 300 miles down the road, I noticed I had no voicemail or e-mail. I called the store and was given a central operator who said she could not help me because individual stores do not answer their phone and I should make the 600 mile tound trip to return it.

Mel

Jun 15, 2022

Martino, very knowledgeable. However Best Buy force their employees to sell you all this other behind the scenes stuff that it kills whatever good cozy feelings you may have for your salesperson. It makes you look at them as being pushy and overbearing. Martino is a nice guy, his company's policy made him look like a over zealous salesperson. Wish you the best Martino.

Mic Breeze

Jan 26, 2022

I love Best Buy but this recent experience rubbed me the wrong way.. It's not this stores fault but there "Price Match Guarantee" is a GENUINE LIE.. I bought a MSI 3060Ti GPU and found a cheaper price from the manufacturer website and they wouldn't honor it. I was told "IT HAS TO BE IN STOCK" when everyone in the GPU space knows these cards are NEVER IN STOCK.. When I asked why I was told "Thats how we verify the price" as if the price pictured on the manufacturers website isn't VALID PROOF of the cost.. That's a completely BS policy..

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Questions & Answers

Why is there no one answering the phone?

millie mahoney | Aug 19, 2021
ashlyn is here | Aug 20, 2021

The store doesn't have a phone line there is no way to call the store unfortunately

Does this location answeer the phone? Ever? Like, at all?

Benjamin | Jan 16, 2021
RУап GRΟТН | Jan 17, 2021

No they have a website.

Do you sell CD players

jacqueline wollins | Jan 17, 2019
Kevin C | Jan 18, 2019

Best Buy has several different kinds of CD players. Home Stereos, comluter components, car stereos, home theater. Lots of good options!

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Can you check and see when I purchased my TV from your store. Can't find my receipt. Also you may be able to tell me if it is the picture is going, the left is showing dark shadow. Thanks Philip Robinson

Philip Robinson | Jan 16, 2021
Lewis Garrison | Jan 17, 2021

You will want to contact Best Buy direct at the store if you have a rewards card to look it up. If not, call the 800 number and have corporate research the credit card,/debit card you used for a duplicate receipt.

Do you have iPad air on sale

McKayla Cox | Jan 17, 2019
Jeff Powers | Jan 18, 2019

No they don't IPad air on sale.

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is your car stereo department open for installation and sales

EVAN SLUDER | Jul 20, 2021
justin henderson | Jul 21, 2021

I was in there about 2 weeks ago and they were open and installing car stereo equipment

What are the Covid safety practices like here?

People are asking | Aug 19, 2021
ashlyn is here | Aug 20, 2021

All employees wear mask and and encourage socal distance

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Does this store handle Apple products?

Jeanie Kurzrok | Mar 22, 2021
Matthew Loughmiller | Mar 23, 2021

Yea

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how do i know when my pre paid computer is ready for curbside pick up

william jamieson | Jan 16, 2021
Jessica Axelson | Jan 17, 2021

Best buy app

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I need to pick up my new Galaxy Z Fold2 that was delivered today. Jared was my Best Buy in store sales person. I have lost his business card. How can I get a hold of Jared or one of the other Cell Phone reps in the store?

Glen DeVos | Jan 16, 2021
Leandro Angel | Jan 17, 2021

If you order is ready just Drive to the parking lot on pu area Then call the store give them the confirmation number they send you wait on you car and they will bringing it to you Hope this helps 😊 ☺

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What hours are the busy times

Pramad Nehrbass | Jan 17, 2020
BriarDan “BriarDan” | Jan 18, 2020

If you look on google maps for the store they usually have a graft showing high & low times.

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Do you stock dishwashers

A Google User | Jan 17, 2020
Chad Golden | Jan 18, 2020

They have them in their showroom but you will have to check the particular model to see if it is in stock.

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I did not authorize Best Buy to automatically place my computer under another years repair contract. I actually, stopped in approx. a week ago and told the agent I didn't want to renew it. When I have a problem, then I will do it.

Elizabeth Till | Jan 17, 2020
Jennifer Watson | Jan 18, 2020

I would speak with the agent again and have the charge reversed or better yet, contact your bank and dispute this charge.

Does this location offer a military discount?

Mtnpatriot 67 | Jan 17, 2020
Vedant Rajput | Jan 18, 2020

Not sure.... Sorry. But you can call them and can ask them they will definately be able to help you..

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Do you all fix MacBooks here? Need repair on a damaged MacBook Pro screen

Bruce Tuckett | Jan 17, 2020
Doug Hopkins | Jan 18, 2020

Later this month this store will become an Apple Authorized repair center.

What is your return policy

Nichole Mayfield | Jan 17, 2019
Todd W. Short | Jan 18, 2019

They have an extended return policy at Christmas time which is on all purchases made in November and December. You have until January 12, 2019. Normally any device that is activated you have only 14 day from date of purchase. Also if you are a Best Buy elite member you have 45 days to return, excluding activated devices. This info was taken from Best Buy's website. If you have no receipt you will have to show ID. If the item is open you can still return but they do a thorough job checking the returned item over.

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how much are microwaves

Gabriele Stobbe | Jan 17, 2019
Nicholas Dudde | Jan 18, 2019

They range from $45 (on sale) to several hundred dollars.

Battery for Hp computer what's the cost

Donna Jones | Jan 17, 2019
Eric West | Jan 18, 2019

It would be best to call the store and get a price quote.

how much is your gopro hero 5

Brent Miller | Jan 17, 2019
Elizabeth Netherton | Jan 18, 2019

I suggest that you give them a call. They're always glad to help!

do you get money on a new laptop if you trade yours in?

Susie Jackson | Jan 17, 2019
Matt Philbrick | Jan 18, 2019

If your laptop is elligible for trade in.

HEY I purchased a tablet on 10/09/17 and now it no longer works, WHAT should I do

roderick porter | Jan 17, 2018
Britton Cline | Jan 18, 2018

Typical return policy is 15 days. Elite members get 30 days, Elite Plus get 45. If you're beyond the return policy, contact the manufacturer. I doubt Best Buy carries any products without at least a 1 year warranty.

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If i come to the store and buy tvs and wall mounts. Will they come to my home in highlands nc zip 28741 and install them for me?

leslie scales | Jan 17, 2018
keith haynes | Jan 18, 2018

The Geek Squad goes all over. I would call and get a price quote before I asked them to come.

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