Verizon

Category: Cell phone store

Address: 371 Putnam Pike Ste A 305, Smithfield, RI 02917, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Annie Oster

Sep 2, 2022

So happy to have met Brandon from this branch. He assisted us in getting the military discount for my father-in-law. He was patient, kind and so soft spoken. He empathized with me for the awful experience I had with the online chat and Raz, CSR from Verizon. Brandon apologized and said it should not be this difficult to fix. He went above and beyond bringing an additional discount to my attention. I'm considering myself blessed by Brandon! Thank you Brandon! You're a rock star!!!!

Michael Lowell

Aug 1, 2022

Verizon customer service has lead me to leave their cell phone service, and after being on hold over an hour I am now leaving their home internet service.

george close

Jul 20, 2022

I had a very great experience working with Mila today. My phone stopped working and she was able to get what was important to me over on my new phone. Very helpful.

George Dys

Jun 2, 2022

Be prepared to wait. Friendly staff but the wait was way too long.

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Questions & Answers

Do you take the equipment when you cancel your cable

lynne carney | Sep 20, 2018
Thomas Fontneau | Sep 20, 2018

Anything that they issued and have been charging you a monthly rental fee for, they will want back.

Do I need to make an appointment?

Nancy Zambarano | Nov 23, 2021
Leeta Law | Nov 23, 2021

Generally yes. Sometimes you can sneak in on an off peak time and get walk in service

Can I return fios equipment at this store

Kevin Gillery | Sep 19, 2021
Gabriel Pannone | Sep 19, 2021

Can I drop off my equipment at this location?

Can I make a payment to Verizon at this store

Conrad Hamel | Sep 19, 2020
Fernando Pereira | Sep 19, 2020

Yes

Do you sell remotes for FIOS

John McPeak | Sep 20, 2019
Jose Perez | Sep 20, 2019

No, store only deals with Wireless service. You can pay your FiOS bill in the store using a pay kiosk, but they have no access to your FiOS account.

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