Pintu’s Indian Palace

Category: Indian restaurant

Address: 25 Park Ave, West Springfield, MA 01089, USA

Phone: +14137884929

Opening hours

Sunday: 4:30–10PM

Monday: 4:30–10PM

Tuesday: 11:30AM–3PM

Wednesday: 11:30AM–3PM

Thursday: 11:30AM–3PM

Friday: 11:30AM–3PM

Saturday: 11:30AM–3PM

Reviews

Said Arslan

Sep 14, 2022

We've eaten here a few times before, and we've always left happy and satisfied. But the last time we went for lunch, a white female employee we saw for the first time was very rude and inappropriate to us. My wife ordered chicken biryani and I got a plate from the buffet. My wife always only orders chicken biryani as she isn't good with trying different foods and can't eat too spicy as well. While I eating my food on my plate, my wife w for her order to come. He asked me if my food was hor. I said give it a try. She took a minimal amount from the sauce of my food with the tip of the fork just to taste. This lady came ruto our table and said her with an , 'This is forbidden, you can't eat from his plate'. Of course we were shocked. Because my wife just wanted to taste the sauce with the tip of the fork. Besides that, my wife had already ordered her own food, and waiting for it. Although we explained the situation and told her that what she did was very rude and unacceptable, she never took a step back and behaved even more ignorant and rudely. My wife's biryani came meanwhile, but she did not want to eat there anymore, so we packed our food and left. This lady has literally ruined our lunch for which we paid $45

Daphne Campbell

Sep 10, 2022

They used to be humble and friendly when they were small business and excellent food. Now they got bigger and the lost their niceness to people. Waiters and waitress are arrogant and very rude. The food is still the best. I dont know the man with turban owner knows it. He was a nice guy and he still is. But my observation has been agreed by many people. The owner brought in some weird people from his country and they are very rude and unsocial, even on the phone. I am surprised what Pintus restaurant came down to. Again, food is still good but services is the worst of any local restaurant. Go to other Indian Restaurants. I stopped going there but ordering online. Also, watch out their price grouching. OMG. They are charging like Donald Trump's Restaurant . lol. I rest my case.

Sumit Raj

Sep 5, 2022

Very bad behavior and staffs are arrogant .. please try to avoid .. price is very high

Areeb Hussain Qureshi

Aug 28, 2022

Bad service, bad management , bad atmosphere, bad food

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Questions & Answers

Great service by shalu Tasty food

Ali Ahmed | Sep 20, 2018
Cliff Langevin | Sep 20, 2018

I concur wholeheartedly

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Awesome food well worth the price!!!

Rose Clay | Sep 20, 2018
Jeffrey Goulet | Sep 20, 2018

Agreed!

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What ia the price of a person for non veg lunch buffet??

ajeet chakraborty | Sep 20, 2019
Richard Rios | Sep 20, 2019

I would say 15-20 dollars, as you may end up getting their beverages.

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Which is better? Lunch buffet or Dinner ?

Srijan Chakraborty | Sep 20, 2019
Aaron Childs | Sep 20, 2019

Dinner!

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Is this place vegan friendly?

Eryck Lindquist | Sep 20, 2019
kj page | Sep 20, 2019

Yes. Many vegan dishes available. Staff are very knowledgeable and understand vegan and vegetarian delishiousness.

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Is this place BYOB?

Ann Song | Sep 20, 2019
Sanchit bhatia | Sep 20, 2019

No..They have Bar

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