Baystate Children's Hospital

Destinee Beckford

If I could give it a 0 I would. No explanation needed worst pediatric emergency department I have ever been too.

Heather Shapiro

I had to rush my son here in the middle of the night and everyone was fantastic! Emergency room is having some renovations and was still very clean! Thank you to everyone who helped my son feel better!!

Robert M. Mompart

My son was born here last year as an extreme premature baby. He spent 2 months in the nicu and I could not be more grateful and thankful to all doctors and nurses that attended him. The experience was always comforting and very professional. I would not hesitate in recommending this hospital.

Heather Garland

After reading reviews, I was so worried about taking our kid here, but now I'm honestly shocked about the other reviews. We had one of the best experiences at Baystate Pediatric ER. The nurses were friendly and very caring, the hospital was clean, and the doctor was extremely helpful and caring. People forget that hospitals across the nation are short-staffed, and unfortunately, they can rush everyone to the back! When we went in last night with our son, who had a high fever, stomach ache, and head hurting. We got Triaged pretty fast and also treated pretty quickly as well. Overall I would give our experience last night a 10/10 as they meet every expectation a parent could have for a Pediatric ER. Again for those complaining about the wait time, that’s EVERYWHERE, not just this hospital; many nurses and doctors stepped away when Covid hit!!