North Pointe Cleaners

Ryan Tomich

“We are not magicians,” the lady behind the counter said pointedly, after I had shown her a small blood stain in the shirt that I had just paid for as “clean.” Let me start at the beginning of the story. I had to get my clothes dry cleaned in like 5 days because I was leaving on a trip. They told me that my clothes would be done a day before that, so I gladly gave them my clothes. Two days later, they called, saying that my suit jackets would not be done in time. When I came there on the day that they initially said everything would be done on, neither my suit jackets nor my pants were dry cleaned. They dry cleaned only my three shirts. I paid, walked out, and looked at them in my car and two of them still had small blood stains on the collar and shoulder. I went inside and asked, and they immediately got huffy and defensive, saying, “we are not magicians” and saying that I shouldn’t expect my clothes to be clean. Blood stains are really easy to get out, but that was clearly too hard for them. Awhile back before this at another time, they put a hole in my shirt, and it took over a month for me to finally get ahold of the manager to get my shirt reimbursed or fixed. If you value your time, money, and clothes, DO NOT go here.

Jackie Davis

Clothes were ready on time and the staff was very cordial and friendly. Hope to return in the near future.

Crystal McClain

Today I went to pick up my dry cleaning and the lady who says she is the owner was wearing my sweater. She also stated that my clothing items had been there for too long and that as a result she donated them. I was so confused because she …

Annie Volk

I called and asked about having my son's suit steamed for his wedding and the woman on the phone said they could only do that on certain days and hung up on me! No goodbye. Rude tone and then "click". Ouch. …