Dunkin'

Category: Coffee shop in Kenosha, Wisconsin

Address: 11748 75th St, Kenosha, WI 53142, USA

Phone: +12628579192

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Mark Soderberg

May 31, 2022

They still have same coffee, which I like. But the service and product availability for me has been an issue.

Breanna Ramos

Apr 17, 2022

You guys are a 24 hour Dunkin… but never have any donuts at night. Make it make sense. You guys never have donuts what’s the point on being open so late?

Dave Bloom

Feb 25, 2022

Drive thru is a bit convoluted. Of the last five orders, four have been wrong. This last time, I ordered a caramel machiatto and got a milk with caramel. Previously, it was always a mixup of ordering hot and getting cold; they are always good at correcting but this location needs work. I would go to the one further East but the logistics of that drive thru is even worse. Both locations should move to bigger areas.

Sophie Sarnstrom

Jan 24, 2022

Horrible service from a manager for a simple request. We came here 1/24 @ 3:53am and ordered two drinks. When we received our drinks my husband asked for a straw as we did not receive it as well as napkins because there was junk on the cup. She handed him the straw angrily and closed the window. He waited and politely asked for napkins and the receipt. She handed him about 30 napkins very rudely, my husband stated “you don’t have to be angry, I just want to clean my cup and may I please have napkins” she shut the window as he was talking. He wanted for her to open the window again and she was extremely livid at this point my husband asked for the receipt and she stated she gave it to him “he stated he didn’t have it and he does need it as well as her name” she stated “I’m a manager here” my husband responded that does not matter, I need your name please and my receipt. She stated she couldn’t provide the receipt and they were a privately opened company so her name doesn’t matter. We stated we are not leaving until we receive our receipt in which she stated “I would need to re-ring the order” we stated, please do so” she then closed the window and called for a gentleman to assist her. He then asked why we needed the receipt in which we stated “because we made a transaction and need it”. She chimes in “the transaction is already completed!” The gentleman provided the receipt and stated her name is Renee. The receipt stated a name of Denitsa. I would not want this person working in my establishment serving my customers especially as a manager “leading” my team. Crazy to me this manager or anyone for that matter would treat someone like that. You are in the line of customer service… that means serving customers and we asked for two simple things.

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Questions & Answers

Can I buy gift cards here? I need like 20, haha

Immanuel Kenosha.Church Immanuel Kenosha.Church | Jan 16, 2020
Theodore Mall | Jan 17, 2020

Sure, more the merrier.

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