NAPA AUTO PARTS (Scotia)

Christian Nicklaus

Ordered online, got an email the part would be ready in 30 mins. Waited 4 hours, then went to the store. The part wasn't in on time, and was scheduled for a few days later, OK, no problem yet. The Counter help then proceeded to lie to my face multiple times: first about not having my contact info to tell me, then after i pointed out they did on my reciept they said their computers don't have email capabilities..Then said my phone number was not a real number when they tried to call it. I then asked for them to call the phone in my pocket with the same number in which the clerk said "I don't have time for this." and walked away. Take your business elsewhere. NAPA I will gladly call your president from the phone they said doesn't exist, or email them a picture of my reciept with my email and phone number on it from their computer.

frank provost

Nice people eager to help you

Adam Wall

Amazing customer service

Less Stuff More Freedom

High prices and bad hours