Hampton Inn Derby

Tony Janke

The day I arrived (7/8/22), I requested a full house cleaning on Tuesday (7/12/22) and Thursday (7/14/22). The front desk said not a problem and she wrote it down. I returned to my room Tuesday afternoon and no full clean, only towels refreshed and trash emptied. So I called the front desk and ask what they considered a full housekeeping visit and it was what I thought. I told her it didn't happen and she assured me it would happen the next day, Wednesday. I arrived back to my room Wednesday and same thing, just towel refresh and trash emptied. Once again, I called the front desk to check what a full housekeeping was and it was what I thought. This time, the front desk wasn't very interested in the housekeeping failure and just told me she would leave a note for the housekeeping supervisor and said it should be cleaned tomorrow, Thursday. Well, I returned to my room Thursday and NOTHING AT ALL had been cleaned in my room. Trash was still there, towels still on the floor, nothing vacuumed, and of course the bed linens not changed. I was leaving the next day Friday, so I saw no need and trying to get somebody to actually do their job that day. I figured I would just sit in my dirty room and watch TV, wouldn't you know it, the TV wouldn't work. I did not let the front desk know about this because they couldn't handle the housekeeping situation so I figured, this would go unattended also. I was told that the rule was the room would have a complete flip on my fourth day of stay, obviously that didn't happen.

Edward Jinkens

Room was just ok. The shower area wasn't very clean. They had a good breakfast. Hotel is located where we often travel to, not any other hotels in this area or we would try another.

Barb FRANCIS

Grateful for handicap rooms, are you too? Stayed here while taking care of my folks' estate. Was nice to be in Derby again, everything is so conveniently located. Nice staff, great facilities. Sweet town.

Ellen Hutton

First off, the staff is wonderful! We actually got a phone call from the front desk asking us if our room was satisfactory. I told the nice lady that the nightstand had something sticky gross all over it, I had already cleaned it with the disinfectant wipes that are provided in the room. I also said behind said nightstand was some trash. She offered us a different room, but we were already settled. I'd stay here again.