Tropical Smoothie Cafe

Charlotte Conley

I go to tropical smoothie at least 2 times a week. The one in Oakwood. I decided to take my husband there for lunch and payed cash. I usually do online orders but since we were so close we just went in ordered lunch and enjoyed it. It wasn't till I got home that I notice they also charged my card. So I politely call the store talk to very nice young lady who was I guess the night manager. She called her boss and he in returned called me. Said no problem when it clears your bank let me know. So the next morning I stopped by to get a couple of smoothies and to let them know it cleared my bank and that they indeed double charged me and showed proof. Oka but the manager is not in right now so I left my number. Nothing all day. So I stopped by on my way home to get it taken care of and the manager was not there so they called him at home. He says I'm sorry but there is no way that we charged your card. I said we had this all taken care of you said just stop by when it clears so I do and now you're blaming my bank. By time our conversation ended he was not going to reimburse me me. So I left. Please be careful when you pay cash somehow their system charges your card if you do online ordering. Don't get double charged like I did.

John H

I'll be short and sweet: the pricing here was higher than other Tropical Smoothie Cafes in the surrounding areas. On top of that, it was obvious they had taken steps to cut costs compared to the other stores... which I don't mind. If using cheaper packaging and napkins saves them money, great! But not when it somehow translates to a higher price for me. Then it's just tacky.

Greg Reese

Amazing!!! I already Love Tropical Smoothie Cafe! I feel healthy after taking my first sip! Great portion size, tasty smoothie @ a great price! It was excellent customer service at this location! Here's something interesting, the same guy that gave that excellent customer service when I walked in, was the same guy I saw sweeping the floor, the same guy who was being safe and sanitized then created my tasty smoothie and handed it to me with more excellent customer service! What's more, there was a great team effort at this location, everyone seemed to be on his same excellent customer service workflow I will definitely be back, I am a Tropical Smoothie Cafe fan!

Wendy Rutledge

Fast and friendly service. Never had any problems here.