Goodwill NYNJ Store & Donation Center

Rahim Suhardy

OMG….I bought a pair of shoes that I really love on Tuesday morning. And unfortunately I was rushed and forgot at the counter next to the register. At the time I got home then I realized that shoes was not in the bag. I called….called….called but no response. Then decided to go back and hoping that the shoes still there. But Thank You Lord, the manager still kept it for me after I explained my situation with my receipt in hands. Thank you all guys for your honest and friendly work you do. God Bless

Sydney

I called this location and asked if they took book donations and they told me yes. An hour later, I showed up with a box of books and received the rudest customer service I've ever experienced by a short woman with short hair. She told me they didn't accept books at this location, and when I brought up my phone call, she told me that I was lying to her and that this conversation never happened, in an effort to gaslight me. As I was standing there with a box of heavy books, her coworker, who was much friendlier, walked over to assist me, however this woman told her coworker that I was just leaving, essentially kicking me out of the store. At this point, I walked multiple blocks in 85 degree weather with a heavy box of books, and needed a second to recoup before I left. I told her I was about to leave and just needed a second, but she continually said they don't accept books and I needed to leave. As long as there are workers like this in this location, I do not recommend visiting this Goodwill unless you want a horrible experience like I had.

Esther Van

The staff is wonderful! But this Goodwill is much smaller then some others in the city.

Noushka

The cashier which a short hair cut who refused to give her name was extremely rude and unprofessional today.if you are a cashier and cannot provide great customer service why are you there. She is extremely rude and made the overall experience happy horrible. Please do not donate here !