Address: 111 Main St, Burlington, VT 05401, USA
Phone: +18026581010
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–6PM
Friday: 8:30AM–6PM
Saturday: 9AM–12PM
Jack Garvey
Wish I could give 0 stars. Had multiple awful experiences at this specific branch. Was told I was being rude when they wouldn’t let me withdraw my own money or close my account while it was being flagged as fraudulent/hacked. Brought my debit card and photo ID, however since it wasn’t a federal ID they claimed it wasn’t sufficient and against their policy. It is not, I checked all over online. Melissa or we can just call her Karen, was horrible and refused to help me. She acted as if I was a criminal not a customer. The branches back home in Mass are awesome and so helpful, this one is pathetic and has terrible customer service. I am closing my account on Monday. This experience happened months ago and I have had similar experiences before. Instead of making a complaint I figured I’ll post it here. Be warned. Terrible.
Katie Peterson
All these one star reviewers are only looking at the minor details of the place. The staff are very friendly and very open about their accounts and policies. I recently opened an new checking account, and they were very honest and clear about each of the different accounts' options and requirements. Check 'em out if you don't believe me.
Scott Merrihew
lobby practically empty but yet no tellers behind the counter were available to wait on customers. Poor set up...TD needs to do better here
Jay Strauss
I have always really liked TD Bank because they have great hours and hundreds and hundreds of Bank locations. However, they have been closing their stores due to a lack of employees and this does not allow them to be "America's most convenient bank" anymore.
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