Address: 307 Troy Rd, Rensselaer, NY 12144, USA
Phone: +15184772800
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 7AM–1PM
Saturday: Closed
Eliana Peralta-Sapienza
Staff is friendly, however there are Couple of things I don’t understand. A lot of practices do “deep” prophylaxis always, and in this one you have to pay for Gingival irrigation which is just part of the prophylaxis, separate. It feels like is just for the money. They told me that insurances normally don’t cover that part of the prophylaxis, however when I got home I saw that my insurance shows coverage for gingival treatments, so I don’t really understand. Also, they prescribed on my treatment a teeth-brush, like for 150 dollars, like really !? Can’t you just tell me to get one and not add it in the thing. I’ll give them a try on my next appointment and see how they go. Otherwise I might be looking for another dentist next year. Update* After I called to schedule for the prophylaxis they said they have to do the other treatment first, that apparently they said is not covered by my insurance. The person which I talked to called Tracy, was rude, and definitely not a someone that knows how to work with people. I wouldn’t recommend anybody to go to this practice ever. Don’t waste your time.
Bill Soucy
Wanting a cleaning but had to do all this other stuff as a "new Patient" Recommendation cost $360. I didn't ask for them they just charged me. Never got the cleaning had to schedule for a different day. Felt like I was scammed. No explanation as to why just "oh you have a 7 in the back teeth we need to put antibiotics in and do a deep cleaning" I just had my teeth cleaned 7 months ago and got a gold star for how good my teeth were, here, my teeth had issues. Only reason we are here is because our old dentist retired and we haven't been able to find a new one. Also a 2.5 hour visit! My regular dentist was 15 minutes at most. Ill get the cleaning then we will be looking for a new place.
stall flo
Went to this dentist to have cavities filled and yearly exam. I was told I would see the hygienist and the doctor. I never seen the hygienist I had x-rays done and had the dentist tell me the same stuff I already knew. He wanted me to go see other specialist but still never addressed my issue (cavities filled). I don't mind seeing the other specialist but I would like done what I'm asking for whether it's thru my insurance or I pay out of pocket. I'm still waiting for a call back for my next appointment. Such a disappointment..
dipak ray
These people doesn’t respect value of your time. You have to wait outside more than 30 minutes even before reaching schedule time, and surprisingly it doesn’t include another 30-40 additional waiting time for doctors inside.
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Hi Don, The practice does accept Humana PPO: https://www.aspendental.com/dentist/ny/rensselaer/307-troy-rd/insurance-and-financing. - Emily, ADMI
doctor jain on 4th street in troy ny, just before fulton st next door too nail place,just before night owel news takes medicade
they suck
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