First Impressions Carpet, Tile & Oriental Rug Cleaning

Yes. Today we have a new process called sub-surface extraction made possible with a revolutionary new tool called the WaterClaw. The WaterClaw safely flushes contaminants (even pet odors caused by urine damage) out of the carpet backing and pad from the surface, without detaching or puncturing the carpet or pad. It eliminates the spot forever and makes your home a healthier environment.

If contaminants have absorbed into the carpet backing or the pad, spots can resurface over time by "wicking" or migrating up through the carpet fibers, especially when the spot is moistened.

"Hot water extraction" or HWE is just a technical term for steam cleaning. It is exactly the same thing as steam cleaning. The only difference, if any, is that the dry cleaners' HWE system is a less effective, low-impact process modified mainly for quicker drying times. Also, after a strong pre-spray is applied in high traffic areas, the same primary natural dry cleaning agent used in the bonnet-buffing process is also used as the final rinsing agent in their HWE process. A typical steam cleaner will rinse with a true or dedicated rinsing solution after the pre-spray, again leaving less residue.

No, the popular "dry" or "carbonated" bonnet-buffing process is not better or safer for your carpets, nor does it leave less residue. There are marketing claims that in fact had a great deal of credibility in the mid '70's, when this process was introduced, however at that time, steam cleaning was still in the process of being perfected.

Yes, if a residue of cleaning agents are left in the carpet to attract and hold onto soils. No, if a thorough and deep steam extraction is performed using high quality cleaning surfactants, leaving little or no residue and then replacing the carpet protection.

If you regularly maintain your carpet by vacuuming or if they have light to moderate soiling over a one year period, the answer is yes. However if you do not maintain your carpets or they become heavily soiled within the same one year period, more frequent steam cleanings would be a better value.

We've put SERVICE back into the carpet cleaning industry. We always want to leave our customers with a good service experience and not feeling like they got taken or were not satisfied with the service performed in their home. Our customers will always get a uniformed, well-trained IIRC certified technician to perform the cleaning in their home. We will always pre-inspect your carpet and furniture and address any concerns you may have. Exact prices will be given before any service is performed (except for water damages). Then we will perform a thorough cleaning on your carpet and furniture using the most updated processes and cleaning solutions, leaving your carpets and furniture clean and fresh. We also have our 100% money back guarantee on our cleaning. What does this mean? Simply if you’re not happy with out work we will re-clean the area for free. And if your still not pleased, you pay nothing. Not one cent.