Gilgal Medical Supplies

John Hayes

T he insurance paid this company for a bed and an air mattress I get a bill from them for Rental of the said equipment for $2200.00. 1K for air mattress,1, 200 for bed.. the insurance company has paid them. Crooks R Us should be their Name.. They got a whole lot of different company names but they are the same crooks, put me in a collection agency. They try to intimidate , Can't keep their lies straight rather they try and confused you. They lied and said I needed a bed to get the air mattress that's the insurance requirements. Upon my questions ,Ed said that insurance would pay for the bed but not the mattress so therefore they will bill me for the mattress. Remember 1st this was rental. I asked how the insurance going to require the bed and then not pay for the mattress, the prescription from the doctor was for a air mattress. Not a bed. Explain that to me Went into that we will get back in touch And they want to come and get the equipment . The air mattress they provided started leaking air.I got the same one for $60.00 and the insurance paid them $150.00 and plus the rep from insurance company said they billed them twice and upon review had to send money back to the insurance company. Crooks R Us & Company for

Fatima Billings

This place is a rip off. I had purchased pull ups and a bath chair, the pull ups never came and the bath chair did not fit my tub. The man saids he would be no problem with bringing the things back if there was a problem but when we did bring the chair back he was very rude and said we would have to talk to the manager HE IS THE OWNER WHAT THE WORLD IS GOING ON!!! Then he clam he was on the phone with the manager he was on the phone with his wife!!! It’s like people take Advantage of the disabled and the prices already high for us but to rip people off is just bad business. I got my money back for the pull ups I never got but not for the shower chair I can’t use 300 gone. Then then We found out they have no refunds and no exchanges. Very sad when people get one check a month you can’t trust anyone these days. Good thing I got the receipt and his phone number where I text his wife and she said I can get my money back or I would have lost that money to. VERY BAD BUSINESS!!!!

Tom Chacko

Great place for ostomy supplies

Remko de Haan

If I could leave a negative 100 I would. Be careful when dealing with this business. They are by far the worst and rudest company I have ever dealt with. I have been a laryngectomy patient for 7 years and have gotten my supplies for the last 6 years through direct delivery from the manufacturer of these supplies and all was well. Unfortunately my insurance company made a policy change in 2022 and made me order through GilGal and it has been nothing short of a disaster. In January I received no supplies, in February and March my supplies were all wrong and I had to return everything. They billed me in the following months for supplies I never received or were never ordered by my physician and when this was brought to the attention of a guy called Tom he was extremely rude and not interested at all in rectifying the billing problem. Multiple erroneous charges were added to my bill every month and I can provide the shipping manifest of what I received and the erroneous bills from Tom at GilGal. Be very careful in dealing with this company and examine your bill very carefully cause they will scam you out of your money if you don’t pay attention. This company has a very fraudulent business operandi and will be very rude and difficult to deal with when it has been brought to their attention. I have all the paperwork in place to substantiate my claim. They might contest this very negative review but believe me they are a bunch of frauds that scam the insurance and the patients. Do yourself a favor and take your business somewhere else.