Address: 2 Underhill Rd, Middletown, NY 10940, USA
Phone: +18453423551
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 10AM–4PM
jezika jezika
Very poor management. They don’t handle complaints nor quality of life issues.
Lorraine Pflugler
Beautiful apartment! The transition in went very smooth especially with Iris helping us. She has the patience of a saint as we had many questions. She made us very comfortable as she explained everything. Thank you Iris!
Hafsah Kamal
I have so many incidents to share that showcase my love for this place but perhaps two will do for any interested renters. 1. I have a rambunctious toddler that is curious about everything. One afternoon, he wanted to see how the toilet flushes and experimented using a piece of Styrofoam he found from underneath the depths of our bed. I wrestled him out of the bathroom before he could flush, but it was too late. The foam had decided to sink to the toilet floor and make every subsequent flush a larger pool of water in the toilet bowl. I PANICKED, but I didn't have to! Calling the Maintenance team was easy, and after marking it Urgent (I lived in a 1bed-1 bath) and receiving a call back promptly, we had a fully functional toilet in less than half an hour. So grateful for the Maintenance team that day! 2. A few of my lights were very dim when I first moved in. I assumed it was just the lighting setting, and although it worked, I was not happy. One evening however, the lights were not working. I clicked the switches. Click. Clack. Nothing. Fused. Well, who did I call? If you guessed the maintenance team, you'd be correct. Anyways, this was not an urgent issue so they didn't come immediately like the toilet incident. Instead, they arrived the next morning and promptly switched out the lightbulbs and I believe changed some wiring? I'm not a technician, but my home was fully lit after that quick appointment. Perhaps I should be writing a review for the Maintenance team, not the entire company as a whole, but that would be very unfair to everyone who provided their services to us. I have to especially thank Ms. Rhonda Avery, our Real Estate Salesperson who was extremely understanding throughout the entire process, from the beginning to the very end. Rhonda was kind and professional in every instance, even when there were times I wanted to yell at myself! It's people like her, who are hospitable and welcoming, who show such a great first (and lasting) impression, that make my day. It would be a lie to say the area is perfect, and that I enjoyed every single minute. Neighbors who sometimes revved their cars loudly into the night (probably burning rubber, that loud) and leave their pets' doodoo occasionally on the sidewalk were my biggest pet peeves, but to be honest, these were tiny concerns that make no mark on the apartments themselves. My neighbors were friendly for the most part, if not a little too quiet, but during a pandemic quiet was a good thing. I'd give my neighbors 5 stars too. We're all human after all. I'll miss this place.
Ash Gemo
If you love to hear your neighbors talking, listening to tv/ music, hear whats going in in their lives...then this is the place for you. The insulation in the apartments are non-existent and you hear everything from next door, below and above you. The other comments about hearing doors being slammed all day and all night is also correct. If you make a noise complaint, you will get hit with the response "that is apartment living". Which it is absolutely not. This is my main issue, although the parking situation is also terrible. 1 spot per apartment (even if you have 3 adults living in the apartment).
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Hello Gladyse, The rent at Sutton Hill Apartments range from $1305-$1520 for one bedrooms and $1535- $1795 for the two bedrooms. Register on the property website at www.SuttonHillNY.com to "get notified" when a desired floor plan becomes available. Best regards
Hello Frank! Our office at Sutton Hill reached out to you, so we hope that all your questions were answered! Best wishes
Heat & Hot water are included. Electric, cooking gas & your cable/internet are your responsibility. Come visit today!
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