Empire Visionworks The Crossings

Category: Optometrist

Address: 54 Crossing Blvd Ste X & Y, Clifton Park, NY 12065, USA

Phone: +15183732200

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

A Gevegy

Sep 15, 2022

Receptionist guy was really nice and patient with the preexam. He was the only ok part of this experience. Dr was rude. I don't trust my new prescription because I was still having trouble reading the letters. I asked if it was normal that everything would still be blurry and she said she didn't know and to go see a specialist. I do need to see a specialist but I feel like she should at least know if it's normal to have trouble reading with the new prescription or not (I was guessing letters because I couldn't tell their shape, like whether an o was a d or a r was an e). I wanted to ask some basic questions about eye health but I felt pushed out before I could bring it up. It felt like a waste of time and money. Didn't find any glasses I wanted, nothing really my style. I didn't really want to get glasses there anyways after that dr/not really trusting prescription, and the lady who checked me out seemed to have a bit of attitude about me not picking out new ones. I asked for my pd and they said they didn't give that out so that I don't go elsewhere with my business. I asked if my prescription was able to be used elsewhere and she said it should be since it has the minimum amount of information needed by NYS. I don't really know if that's a nornal thing or not but honestly I don't think I'll try Visionworks again. Definitely not this location.

Jessica Schauf

Sep 8, 2022

Great experience. Super helpful staff.

Cynthia Gabriel

Aug 30, 2022

This place did so VERY POORLY fitting my Dad that he had to return the glasses. They should have know the frames were too big and they made him cross eyed! They took BOTH glasses with promised payment return and have NOT PAID YET for over a 5 weeks!! Contact is impossible and the store has no control over their corporate, they say. THEY STOLE MY FATHER"S MONEY AND ARE AVOIDING RETURNING IT! NO STARS!!!! can't post without a star but they don't deserve it! Stay away!!

Trever Desautels

Aug 20, 2022

I Had good visit with this company today and getting new glasses definitely recommended this place to go

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Questions & Answers

Did this used to be known as EMPIRE VISION

Papa bear In the woods | Sep 19, 2018
justine w | Sep 19, 2018

Yes

Do you accept Medicare and or medicade.

Karen Carlock | Jan 21, 2022
Empire Visionworks The Crossings | Jan 21, 2022

Hello Karen, We accept hundreds of insurance plans over multiple states, so it's best to contact the location you wish to visit to see if they are in network with your specific plan.

do i need an appt to try on glasses

Deborah Elia | Nov 22, 2021
Sam Mabie | Nov 22, 2021

No, but you will need recent exam to purchase prescription glasses.

How much for an eye exam and glasses?

Elite Tumblez | Oct 23, 2021
Jennifer Micklas | Oct 23, 2021

Depends on the type of exam. If it is for glasses it can be $69. If for contacts it will be more. Glasses depends. They do have frames for $69.95 but lense options are what is going to cost money. You can always call or drop in to see if they have any specials. Currently do have a buy 1 get 1 half off sale. Also it is considered a medical facility. MASKS ARE REQUIRED

Do you need an appointment

Donald Little | Sep 18, 2021
Empire Visionworks The Crossings | Sep 18, 2021

Hello Donald, Yes, an appointment is recommended due to social distancing. You can schedule one online at visionworks.com

I have a scheduled appointment today 12/30/20 at the crossings Clifton park branch and I called to confirm and they said store was closed. My appointment time is 3:20 or 3:40

antoinette schultz | Sep 18, 2021
antoinette schultz | Sep 18, 2021

Can you confirm

I need to order contacts and have been calling the Clifton park offices for days and have waited on hold for over 20 minutes. I do not need to schedule an appointment to place an order. Why isn't anyone answering?

Kathleen Goverski | Sep 18, 2021
Jessica Burnett | Sep 18, 2021

Go online to visionworks.com and set up an appointment. Its easy. All visionworks got a call center to handle the call volume that has gone up substantially because of the pandemic. Set up as a pick up with eyewear specialist.

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Does visionworks accept medicaid?

Nydia Serrano | Sep 18, 2020
Jessica Burnett | Sep 18, 2021

Through an HMO like cdphp, fidelis & mvp but not straight medicaid.

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