KFC

Michelle Renee Fry

Placed our order online which was very quick and easy. The food was better this time than it has been previously. Chicken tenders are misleading. Ordered 4 piece at $2.29 (?) Not sure on change. They were no bigger than my thumb. 3 bites and gone.

Suzanne Ellison

We just got 12 pieces of chicken, 3 sides & 6 biscuits for $34.95. We were told that they could not give us all dark meat because they only had 6 pieces and it would take 30 MINUTES to get 6 more pieces of dark meat. This is at 4:30 on a Saturday evening. Is this not a fast food chicken restaurant?!? They said that they were training new people. (On a Saturday night?) So I guess they sold out of dark meat fast. HOWEVER, the dark and light meat we received were both dry and not hot and at least a few hours old. So I guess everyone was in a training seminar in the back for a couple of hours, waiting for someone to pull up at the drive-up window. Is that procedure part of training? Yes, I am being sarcastic. But this has happened repeated at this KFC. KFC has always had amazing chicken and worth the extra money, but not when it’s dried out and cold. We will have to start checking it out before leaving the drive-thru. I am sure those that work there work extremely hard. But this problem is ongoing and needs to be addressed by upper management.

Adam Allen

Hello, I am a manager at kroger. Right next door as a matter of fact. In our business we strive for customer satisfaction. My meals have been messed up numerous times here, but I always try to look past it. With every business their are hiccups or incidents where things go wrong, but it's how you make it right in the end. Ive waited over 35min twice on a simple order of 4 pieces of chicken to be cooked for me. Each time I've waited that long, is because they forgot I was waiting. Mind you I am a manager needing to get back to my own job. I've called in once because I finally had enough and wanted my service issues to be known. I was told I could come back for the same meal free of charge and the lady took my name. I asked if I needed to keep my receipt or would need anything else, but I was told no.. 8 returned today to get my free meal, and was rejected. She was polite about it, but still rejected. Wasnt told at that time that I only had 7 days to return. When getting up to the window, the lady told me we only keep that for seven days, and it started 2 weeks ago while she was on vacation. I asked her, given the situation, you won't honor it? She just said no they can't. She said ty, I said ty and that was it. If I had been a customer who had consistently came doing this on the regular, I would have said no as well. but it being the only time I've ever done this,, I'd think you would have made it right. My advice to yall is to try and make things right with people. Especially when they have had bad experiences and haven't stirred up any issues. I will happily bow to defeat, and say yall won. Thank you for helping me realize you aren't a local business I want to support. It's about friendly and community. Please coach to those opportunities and im sure you'll have much better results. Thank you.

Tonya Merriman

The last few times I ate there has been horrible. The chicken strips were so tuff I couldn't eat them. I went back for them to give me fresh ones, again tuff as leather. Their wings were the same way. I got chicken pot pie which I have always loved in the past. It was so thick I couldn't even eat it . Horrible, I'm done with the place.