Address: 2405 Lone Oak Rd Suite A, Paducah, KY 42003, USA
Phone: +12705347827
Sunday: 9AM–10PM
Monday: 9AM–10PM
Tuesday: 9AM–10PM
Wednesday: 9AM–10PM
Thursday: 9AM–10PM
Friday: 9AM–10PM
Saturday: 9AM–10PM
Crystal Ramsey
I would give negative stars if I could. I went and placed an order for a cold cut on white bread the man cut my bread flipped it over a smashed it. They didn't cut it in half. The bread was too tough to eat and flattened. I was unable to eat the sandwich. I called spoke to the manager on duty. He offered me to bring it back but I was on lunch for work and they already made me late bc they are not staffed well. He said he would take my name and phone number and I could come in and they would give me a replacement sub. I went today saw the same manager. I reminded him what he told me . He said to the lady behind the counter that I get a free sub. She said I saw that why are you getting a free sub in a snotty tone. I said I had discussed it with manager. She said she was the manager and that he was the assistant. That "policy" is she has to have sandwich or receipt to replace it so she wasn't going to help me. I told her that is not what he told me. She said and that he was trained fully, I told her that was not my fault and that they needed to right the wrong. She said she would not. I asked for corporate number at this time she told me it was outside on the building which is a lie. She claimed she called the DM and he agreed they didn't need to replace the sandwich. I asked her in the phone to make it right. I would come in and show her when I bought the sandwich since they didnt give me a receipt. Reprint receipt for "policy" She refused that as well. I told her I was going to call until it gets fixed she said the DM said I was not allowed to call any longer. She then called me hun I told her not to call me hun and she then hung up. I will never waste money at subway again. This woman is a poor excuse for a manager.
Lisa Brewer
I would not leave 1 star. Sitting in the parking lot with a $7 salad that is about a $3 salad. Don’t waste your money coming to this one.
Cathy Barnett
This was the worst experience ever today!!! Only one girl waiting on people. Nobody else in the store!!! Not safe either! She was the slowest person I have ever seen in my life!! Had 2 people in front of me, both ordered 2 sandwiches and I had to sit down it was taking sooonlong!!! It took 30 minutes to get my lunch. Pitiful
Darcy Thomas
My favorite sub place. Love the fresh bread
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Hello Adeline. May I ask why?
When the lobby is open you have to wear a mask until you sit down to eat. But as of right now it is drive thru and online ONLY!
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