Kay Jewelers

Category: Jewelry store in Altamonte Springs, Florida

Address: 451 E Altamonte Dr, Altamonte Springs, FL 32701, USA

Phone: +14078341907

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Daniel H

Jun 1, 2022

Very clean. Very professional. NICO helped us and was amazing and very helpful!

Bodo Hambuechen

Jun 1, 2022

Well…I just learned that Kay does not stand behind their products at all. I purchased Evil Eye earrings and had stones fall out within 2 months. I just now learned that since I did not purchase the warranty I would have to pay for the repair. Ok. Got it. I had a choice. However, 2 months to me seems to be in a time period where a reputable store would gladly proof their customer service commitment and simply ask to visit a store to get this fixed. What I take out of this is from now on my kisses will start with someone else. Thank you Kay for making that decision easy.

Chazzy s

May 9, 2022

I was looking for a cross for my niece and I received great service. Mildred helped me out, she was very personable & friendly. Appreciated her help finding the perfect cross 😊

Brent McLacklan

Apr 30, 2022

Experience was fantastic at this store! The team working here went the extra step to make sure I was happy and smiling when I left. Billy was patient with me and allowed me to take as long as I needed to find just the right watch for a Mother’s Day gift. Millie, was also great and offered to beautifully gift wrap the watch I bought, so that it had the perfect presentation for the special mom it’s going to. Highly recommend visiting this Kay location next time you need to find the perfect gift yourself.

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Questions & Answers

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers Outlet engrave jewelry?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet inspect jewelry?

Kay Jewelers | Jun 20, 2022
Kay Jewelers | Jun 20, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay do jewelry consultations?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay repair watches?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay personalize existing jewelry?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay engrave jewelry?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay clean jewelry?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay do custom jewelry design?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay repair a ring?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 21, 2022
Kay Jewelers | May 21, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

do you sell toe rings?

Susie Graff | Sep 19, 2019
Shanen Crutchfield | Sep 19, 2019

Toe rings can be ordered in but non are sold on site.

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