Address: 3615 Ventura Dr W, Lakeland, FL 33811, USA
Phone: +18636480585
Sunday: Closed
Monday: Closed
Tuesday: 8AM–4PM
Wednesday: 8AM–4PM
Thursday: 8AM–4PM
Friday: 8AM–4PM
Saturday: Closed
Logan Garcia
The company was very responsive and professional about the issue I had and how to resolve it. Will be a happy customer here for a long time.
Theo Nazz
We've been using their Excalibur to heat treat swords and it works like a charm. Great equipment and awesome customer service!
Gilbert McCann
I needed some technical help with with my 21 air bath knife kiln. We resolved the issues and the customer service was great.
Leen Mucc
When my kiln stopped working and I had to call and trouble shoot and I couldn't be happier with the customer service I received. The girl on the phone lexy was very detailed and walked me through every step and had so much patience, she was friendly and kind. The next morning i drove my kiln into the warehouse and had the pleasure of meeting jen who fixed my kiln and was also very friendly and knowledgeable.
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Out of context, it's hard to answer, but it's usually the prefix of a model that describes the Perfect Fire computer board. Feel free to call and talk shop! We're always happy to help. -jenn
It's likely FtC, and due to a cooling ramp rate that exceeds how fast the kiln can cool when it turns off the elements. Call the shop Tuesday and one of our technicians will be happy to help you.
Hi Sherry! AfG oval 13 is a glass kiln, with a max temp of 1700. The approximate cone value equivalency is cone 09. If you have questions, always feel free to call and talk shop! We love to help. -Jenn
Hi Carol, When you get an error code that indicates that the kiln is not heating at the rate you've asked it, it is usually one of three things. A relay failure, an element burned out, or a ramp rate that was excessive for the kiln. Give us a call and we're always happy to help troubleshoot. We're out of the office a lot for the holidays, but we'll be here until 4pm today! Merry Christmas, Jenn
Money that I know at Jen ken
Hi Faye! Is this a brick kiln or a fiber kiln? This sounds like the kind of shop talk that is better in a phone call. Give us a call if you want to chat! 863-648-0585, mon-fri 8-4. Jenn
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