Address: 1 Carothers Rd, Newport, KY 41071, USA
Phone: +18592613500
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 10AM–2PM
Corey Stewart
Terrible service, Had to make two different appointments in the same day and neither appointment was honored. They scheduled patrons in time slots that were already filled, I show up for each appointment given to me by the teller and I’m told I’ve been pushed back to come back later only to be pushed back again and told to come in the next day because someone was already seeing the banker at my appointment times, it’s not hard to communicate, on top of that I’m not allowed to draw out of my money out of my account for some reason then they give me the 12th degree in questioning about where it came from and what it’s for and why it’s there just to be told I’m not allowed to access it, then to come back tomorrow and we’ll figure it out hence my encounters with the tellers and banker today. To warp things up my issue is still not resolved and I deposited the checks in my account on Friday morning. I don’t recommend banking with this company on the grounds of bad communication and that’s unacceptable in the financial field.
William Dewayne
This was the worst banking experience or my life. Never again.
Edward Smith
Anytime I have called the bank the automated system answers and I can get my balance through that system , I called the bank before opening a worker answered?? I didn't need anyone , the worker was trying to discourage my call i suppose because they were not logged in , I didn't want to talk to anyone.
Alycia Collins
The worst bank I have ever banked with. Do not believe the promos they send out because you won’t receive half the money they promise, I can’t use my bank card for more than three transactions per day or you have to call and ask permission …
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