TerraBella Northridge

Category: Retirement community in Raleigh, North Carolina

Address: 421 Van Thomas Dr, Raleigh, NC 27615, USA

Phone: +19842282138

Opening hours

Sunday: 8AM–6PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Suzanne Wrenn

Aug 24, 2022

Very happy with everything but check in. Very harsh...and I was yelled at. Afraid to visit again. 😕

Lisa Christopher Wogwu

Jan 13, 2022

My mother has been at Elmcroft of Northridge since February 2020, moving into the Memory Care Unit just a month before COVID hit. When she first moved in, I had the opportunity to visit her daily for weeks and at all hours of the day, morning, afternoon and evening to help her get acclimated. It didn't matter what time I showed up, I always found my mother being cared for and supported. They keep her busy and treat her like she's family. We have weekly video visits with mom and during this stressful time of Covid, nothing feels better than knowing mom is happy, safe and healthy. I love all of the staff there, from the front office (Brad held my hand throughout the process and assured me that mom would be cared for - he has not failed us), to the Director, Nursing Director ("well" calls are always made and we appreciate it so much), Activities Director and personal CNAs on mom's unit. Each and every person there takes this work seriously and very personally. They show up every day and work hard to make the environment a SAFE, HEALTHY and HAPPY home for our loved ones. I hail them and give them all a shout out of THANK YOU, THANK YOU, THANK YOU, MY HEROS!

Donna Cook

Oct 6, 2021

Completely ignored while there. Father in law couldn't even get them to clean his hands. He had gotten fecal matter on his hands and was told he would have to wait until dinner be they would help wash th. Quickly got him out of there.

Al Parker

Apr 2, 2021

My mother lived in Assisted Living and later the Memory Care unit at Elmcroft for a 14 years. The people who work there are truly angels. We never had any significant issues, and very few minor ones. We had so many wonderful interactions with the staff, and we knew that mom was being very well cared for. I have recommended Elmcroft so many times to others who need their services for a loved one. Mom felt so at home there, and she felt loved by the staff, which was always important, but never more so than during Covid-19 lockdowns when we could not visit. If we had it all to do again, we would make the same choice and go to Elmcroft. We can never thank those kind people enough for what they did for mom.

Thanks! Your review is awaiting moderation.

Questions & Answers

Does Elmcroft offer assistance for moving in?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

We partner with Move For Seniors who can help manage the logistics associated with your move. Move for Seniors only uses experienced movers who are licensed, vetted and fully insured for local or long-distance moves. All communities partner with Move for Seniors or offer a similar service through a similar vendor. Pricing depends on the scope of what the resident needs. However, the average cost has been around $800-900.

What does a Virtual Tour entail?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

A Virtual Tour is a tour of our community in which we use technology resources such as Zoom, Facetime or GoogleDuo. Virtual tours allow potential residents and family members to meet and speak with our Sales Director and other directors, staff and residents and experience our community from the comfort of your own home.

Does Elmcroft allow smoking?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

We DO NOT allow smoking inside our communities.

Does Elmcroft accept Medicaid or Medicare?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

Medicare does not typically cover the expenses associated with assisted, independent or retirement living. Additionally, we DO NOT accept Medicaid for new move-ins. Many of our services can be covered by a Long-Term Care Policy, but you need to verify through your provider. We DO NOT take any other insurance payments. Contact the community for additional information on qualifying guidelines.

What is the difference between Assisted Living and Nursing Homes?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

Families often have the misconception that an assisted living community is just a more attractive nursing home. The truth is nursing homes offer different types of care and services than you will find in an assisted living community. In a nursing home, you typically find residents who have more complex medical conditions. They need daily, around-the-clock assistance from a skilled nurse and/or therapist. Residents often share a room or suite with another senior. By contrast, residents in an assisted living community need support with what are referred to as the activities of daily living (ADL). These are the tasks we all need to complete every day, such as bathing, grooming, and dressing. While some assisted living communities have nurses on their care team, ADLs can typically be provided by an aide.

How much does assisted living cost?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

A variety of factors make up the monthly fee. In some communities, care and services are bundled into one flat fee. Other communities base their monthly fee on the size of the resident's apartment and the amount of care they receive. "The average monthly cost of assisted living in the U.S. is roughly $4,000 a month, or about $48,000 per year, according to Genworth's latest Cost of Care Survey." This fee may be higher in cities along both coasts and in major metropolitan areas, such as New York City or Washington, D.C. If you give us a call or schedule a tour, we can provide you with more concrete information based on your needs.

Is Elmcroft pet friendly?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

Most of our Elmcroft communities welcome dogs and cats, and have secured outdoor areas where residents can walk and play with their pets. Check with the community for specifics and to see if they have any breed restrictions or specific rules regarding keeping a pet in your apartment. Your pet's vaccines and veterinary records should be up to date for the safety of your fellow residents and their pets, as well as staff and visitors.

When should someone move from Assisted Living to Memory Care?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

It depends on each resident’s situation. But in many cases, the answer is dependent upon the resident’s safety. If a senior who lives in an assisted living community is diagnosed with Alzheimer’s, the staff will work with the family to set realistic expectations for their future. And to create a care plan that allows for additional services if needed.

What is Memory Care?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

Memory care is a type of specialized senior housing designed to meet the unique needs of older adults who have Alzheimer’s disease or a related form of dementia. A key part of daily life for Memory Care residents is participating in enrichment activities. These programs and activities are designed to help people with memory loss feel productive and stay engaged. At memory care facilities, staff not only offer residents assistance with daily activities like bathing and dressing; they are also specially trained to help residents manage some of the issues that come with Alzheimer’s disease and dementia. Memory care communities and units are designed to be relaxing and easily navigable to minimize resident confusion and frustration, and they feature extra security to help residents stay safe and prevent them from wandering off-site.

What types of activities are offered at Elmcroft?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

The good news for seniors contemplating a move to a senior living community is that they will have a wide variety of opportunities for life enrichment. Some examples of fun activities for seniors in assisted living include watercolor painting classes, book clubs, volunteer projects, card groups, movie nights, walking clubs and more! There are also off-campus activities, such as organized trips to the zoo or park. We have a monthly calendar of events with hundreds of options so residents can choose an activity that best fits their interests.

What are the dining options at Elmcroft?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

Residents have a variety of menu choices and healthy options for each meal, as well as the ability to make substitutions. We are proud to provide chef-inspired meals to accommodate all dietary requests and needs! The best way to learn more about our dining program is to try it for yourself! We extend an open invitation for seniors and their adult children to schedule a tour and stick around for lunch or dinner.

What is the difference between Assisted Living and Independent Living?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

Assisted living communities cater to seniors who are physically or cognitively unable to live on their own. In independent living communities, most adults live alone or as couples, without the need for personal care support or skilled nursing. However, support is available, if needed. The design of an assisted living community is to provide long-term care for an individual who may require support with everyday activities but does not need the level of skilled care that is provided within a nursing home. In comparison, an independent living community is established for an individual who requires little or no assistance in performing their daily routine.

Will a Long-Term Care Insurance Policy pay for Assisted Living?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

Although this answer varies by policy, many long-term care insurance policies do help finance assisted living. Check your aging loved one’s policy to see if it covers the costs of “custodial care,” which includes assisted living communities.

What is the process for transitioning into an Assisted Living facility?

TerraBella Northridge | Sep 18, 2021
TerraBella Northridge | Sep 18, 2021

The transition to an assisted living community begins by researching your local options and scheduling a time to tour each one. A personal visit that includes your older loved one is the best way to determine if an assisted living community is a good fit. Once you have narrowed down your choice to one community, the staff there will begin the admission process. A nurse or other skilled health care professional from the community’s staff will likely evaluate your loved one’s needs to determine what care and services will be necessary after the move. The staff will also work with you to choose an apartment or suite. Some communities, such as Elmcroft, can even help you determine what furniture will fit in the new apartment and what might need to be given to a family member or donated to a local charity. It’s important to know that assisted living is licensed at the state level. This means every state has its own unique requirements for admissions to an assisted living community. Some states, for example, require a chest x-ray in addition to a complete physical exam. Others do not.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places