Address: 1315 Lee Blvd, Richland, WA 99352, USA
Phone: +15096668711
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Colby Abbott
While the mechanics that installed the device are fine, I would advise anyone that needs an interlock device to NEVER use Intoxalock. The company itself is terrible at giving correct information, most importantly the pricing. The sales representatives I talked to both quoted me different prices AND left out many of the fees included. None of the customer service representatives were consistent in information they gave out, and often time just transferred you to another rep instead of supervision or the correct department. The few supervisors I spoke with had terrible attitudes, and one even failed to do what was promised to me about removing the protection plan I stupidly signed up for and removing the shipping cost of the device. EXTREMELY DISASTISFIED understates my feelings on this company, but I got stuck with them after making my first payment since I am required to have an interlock device for a certain amount of months to be in compliance with the DOL.
Michael Guess
These guys will take money from you even if you don’t owe them. When you try to call to get it resolved they tell you they do not care to hear your story and put you on hold for over an hour. This company is absolute garbage and anybody that has to deal with them should get an attorney.
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Once you’re at the Intoxalock location, you can expect your appointment to take one to two hours — time varies based on the make, model and year of your vehicle. You can plan to either leave your vehicle or pick it up when installation is complete. Our Intoxalock team is highly trained to quickly and carefully install your equipment.
Intoxalock has more than 4,200 locations for your interlock device installation. Intoxalock has more locations than any other provider. In fact, we have a location within 15 miles of over 91% of our customers. With so many places to install and service your ignition interlock device, our team makes the process as convenient as possible.
At your appointment, you will learn how to use the Intoxalock ignition interlock device, what to avoid before blowing into the device, and how to maintain the device. Tutorial videos are also available on the Intoxalock mobile app.
An ignition interlock device, also frequently referred to as a car breathalyzer, ranges in cost between $70 and $150 for installation. This fee is a one-time fee paid at the start of your lease period for the device to be installed into your vehicle. This fee is paid directly to the service center for the work done to complete your installation.
Once the device is installed, drivers blow into the car breathalyzer mouthpiece to provide a breath sample. The device tests for breath alcohol content (BrAC) within the legal limit. If it's under the limit (typically .02), then the driver can put their keys in the ignition and start the car.
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