Burlington Water and Utility Billing Department

Category: Water utility company

Address: 237 Maple Ave, Burlington, NC 27215, USA

Phone: +13362225100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Liz Mora

Aug 18, 2022

👎

Mark D

Feb 23, 2022

Online bill pay system is horrible! Kicks you out, lucky to get the payment submitted. If you mess up and enter your payment info incorrectly they will turn your water off in 10 days with no warning. No phone call, no letter and they can tell you attempted to pay it. They will tell you they sent a letter, but good luck with the USPS getting anything to you. Employees could care less about you and are rude even though our tax dollars are paying their salaries.

Matthew Lariviere

Sep 14, 2021

Online bill pay system is atrocious. Usually ending up in water being shut off and having to come in and pay in person. Backwards thinking especially during a pandemic.

Mugen 315

Mar 27, 2021

Website is garbage. Never works.

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Questions & Answers

Is the water dept closed christmas eve morning

Laura Ingraham | Sep 18, 2020
Paul Seagraves | Sep 18, 2020

Yes

How much is deposit

Debra Warren | Sep 18, 2020
JaVae Harris | Sep 18, 2021

$75 inside city limits and $100 outside. If you own there is no deposit.

How much is the deposit for water service

Mary Brewer | Sep 19, 2018
JaVae Harris | Sep 18, 2021

$75 inside city limits and $100 outside. If you own there is no deposit.

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