Durham VA Health Care System

Category: Veterans hospital

Address: 508 Fulton St, Durham, NC 27705, USA

Phone: +19192860411

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Gabriela Stokes

Sep 10, 2022

It’s a no wonder so many vets have trouble afterwards they come back home. The Intentionality and Urgency with treatment and or care for veterans is Underwhelming. For instance my husband called for his medication two weeks before he was out to place a refill request. As of Tuesday still no medication and supposedly a rush order was on its way. Fast forward to Saturday still nothing… So you basically letting a vet that’s on depression medication go without and live thru the side effects of not taking his meds and when ever he does get them. He will then have to restart the process of it taking effect. Day 3 of no medication…I’m so happy my husband is not severely depressed!

Shawn Linton

Sep 8, 2022

I was visiting a friend in the area when he had a procedure here. I came with him to see if I could refill my blood pressure medication, I was not able to get a refill as I am from another state. The parking is a very compact multiple six floor parking garage and was full to the sixth deck on a Thursday. you show i.d. to leave and not enter. best part was a covered walkway to the building from the fourth floor of the parking deck.

Lewis Main

Sep 6, 2022

From the initial referral via the MHC remote clinic to the DURVA my surgery was STELLAR! The entire staff of the Durham VA made you feel like they were proud to work there. I received exemplary care from the surgeon, operating room, pre op, postop, lab, infectious disease, nursing staff, occupational and physical therapy and remote nursing. I had been fighting a hip infection for 16 months and they assigned a care team that performed flawlessly and a turnaround within 2 weeks from initial contact to release to home health Upon departure I have nothing but gratitude and accolades about the DURHAM VA MEDICAL CENTER

Ernie Byrd

Sep 4, 2022

VA in Durham has always treated me with respect. The staff goes out of their way to provide the service that I need.

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Questions & Answers

What is phone number

Mallory Thomas | Sep 19, 2017
Kenneth Miles | Nov 22, 2021

What is the hospital phone number

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What are the visiting hours

Linda Oakley | Sep 19, 2018
Jessica Mullenix | Sep 18, 2020

There are no set hours, they do restrict children under 12

Does Dur. V.A. have walk in emergency?

Greg Forletta | Sep 19, 2018
Rocco Principe | Sep 19, 2018

Yes

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My Husband will be having a brain shunt and will be in a room, in the Neuro unit. Can I sleep in his room at night?

Stacia Sparks | Sep 19, 2018
Tammi Amick | Sep 19, 2018

Yes you can A recliner chair will.be made available. just ask.

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How do I go about registering if I have never been to this VA Medical Center?

Kevin Marquardt | Sep 19, 2018
George Tisdale Jr | Sep 19, 2018

Just go in person and they will help u with the registered. Bring your DD214 and ID

Do I need to make an appointment?

Glenn Harris | Sep 19, 2019
Jennifer Griffith | Sep 19, 2019

The ER & Radiology (for x-rays) are walk- in anytime. All other departments, as far as I know, require appointments.

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Do they have a oncology department?

Rick Smith | Sep 19, 2017
Tye Jordan | Sep 19, 2017

yes they have oncology department

I'm a veteran where do I check in

Albert Lindsey | Sep 19, 2017
Elise Sanderson | Sep 19, 2017

First floor, its down the hall from the pharmacy. Ask someone who works there where elligibility is. If youre parking in the parking garage (free for vets) you will take the walkway into the hospital. Theres a helpdesk right by the blue elevators too if you need it. The blue elevators are across from starbucks. Hope this helps!

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Where do Veterans park

tommie hallman | Sep 18, 2021
Crystal Watkins | Sep 18, 2021

There is parking for Veterans in front of the hospital, on the side of the hospital as well as a parking structure in the back of the hospital . Hope this helps.

Is there anyplace to contact within the VA that could help with getting better service on outside appointments. I love the VA other than this issue.

Bill & Shirley Weathersbee | Sep 18, 2020
Cheneatia Virola | Sep 18, 2020

Yes you can call 9192860411 and ask for the Patient Advocate Office

Where’s the eligibility building ?

Mary Duggan | Sep 19, 2019
Anrae Godley-Cooper | Sep 19, 2019

It's on the first floor in the main hospital right has you come in the main entrance.

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Could you please apply the codes (RL1 CBOC) in conjunction with the addresses on all references to a clinic. Really needed on the ebenefits appointment page.

Dennis Myatt | Sep 19, 2019
John Barnes | Sep 19, 2019

Give the VA A CALL

Were can spouses stay while other half have surgery

A Google User | Sep 19, 2019
Jennifer Griffith | Sep 19, 2019

There are a few local hotels, there's the Cambria across the street and then there's the Millennium Hotel which is just a few miles away. You could contact each of them and find out what kind of special deals they will offer under these circumstances. I know I had a out of town guests stay at the Millennium, and we held a party there; I was rather pleased with their service. have not stayed at the Cambria, and I don't know anyone who has, but it is very convenient because it's right across the street.

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Do you need an appointment to see a social worker?

Susan Albrecht | Sep 19, 2018
Robert Cornwell | Sep 19, 2018

VA will give you a number to call social worker

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Can vistors go to icu?

Amanda Dailey | Sep 19, 2018
Josh Boyer | Sep 19, 2018

Family only

How often am can I get an eye exam?

Jon Copperwheat | Jul 20, 2022
KENDRICK MARTIN | Jul 20, 2022

The VA often provides 1 set of eyeglasses per year. During the exam, we will determine your glasses prescription. We will print this out for you and give you the list of VA selected opticals that provide you with your glasses benefit.

How often can I receive a vision test and glasses if necessary?

Jon Copperwheat | Jul 20, 2022
Walter Best | Jul 20, 2022

Make a appointment

Has anyone had any success getting through to the Durham VA Community Care Office? I have been calling for months and whether I call the direct line or get transferred to Community Care, NO ONE PICKS UP THE COMMUNITY CARE PHONE.

Matthew McCall | Jul 20, 2022
KENDRICK MARTIN | Jul 20, 2022

Usually you will have to leave a message and keep your phone on you at all times. It may take a week or so

is the lab open on saturday

sam clemmons | Dec 22, 2021
LaVundra Copeland | Dec 22, 2021

Yes

Where is clinic 1D

James Pelletier | Dec 22, 2021
Chris Bohler | Dec 22, 2021

First floor. If you are facing the coffee shop, turn left. Walk through the first set of double doors, and you will see the sign above. Take a right, and you will enter the waiting/check in area.

Is the pharmacy open on Saturdays?

A Nicole Murrill | Nov 22, 2021
Chris Bohler | Nov 22, 2021

Yes.

If a disabled veteran from another state moves to North Carolina, what steps must he do to get into the Durham VA system. He needs a new Veterans Card and also set up with a Primary Care Physician.

Richard Dobbs | Sep 18, 2021
Gwendolyn Smith | Sep 18, 2021

If you are already in the system report to eligibility and they will issue a new vet ID and set you up with primary care.

What is the extension for the VSO at durham va hospital

Zachary Miller | Sep 18, 2021
Kimberly Browne | Sep 18, 2021

Can you just call and press 0 for the operator?

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How is the Dental care?

Bruce Tunison | Sep 18, 2021
Georgio Bratcher | Sep 18, 2021

Exactly

I am moving my sick dad from NYC to NC to live with me and I need to get a primary care physician so we can get a referral for a liver biopsy. where do i call?

Betsy Otero | Sep 18, 2021
Toya H | Sep 18, 2021

Call the Durham VA and let them know you need to set up a primacy care

WHAT IS THE FAX NUMBER

Front Desk | Sep 18, 2021
Tamara Bell | Sep 18, 2021

Depends on the department.

i'm in wheelchair and need assistance. Can my adult son accompany me?

Jeff Hamlett | Sep 18, 2021
Micaela Laporte | Sep 18, 2021

based on what I know and have seen, usual there is no problems there... there will always be some help given to you if you ask the right people. Keep in mind each place you go to my have a slightly different answer plus their covid requirements.. I would say call the front desk or office.

Is there a PTSD and mst program here

Sabrina Wilson | Sep 18, 2021
T. Perry | Sep 18, 2021

I'm not sure but the number to ask is 919-286-0411 ext. 176073. They should be able to answer that for you.

How do I contact my healthcare team

Will Battle | Sep 18, 2020
andrea lea | Sep 18, 2020

Through secure messages on Myhealth.va.gov

Why does it take 30 days or more to get a outside appointment after your Primary care provider puts in for that appointment. When I call to ck on the appointment I am told not to think I would receive an appointment earlier than 30 days, or longer

Bill & Shirley Weathersbee | Sep 18, 2020
Chris Bohler | Sep 18, 2020

Not always, but if you require a specialist, it may take a bit to schedule

What county is Durham VA hospital located??

Kariann Chance | Sep 18, 2020
Anrae Godley-Cooper | Sep 18, 2020

Durham county

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What is the travel reimbursement number

Mozella Battle | Sep 18, 2020
Chris Bohler | Sep 18, 2020

You can dial 919.286.0411 and asked to be transferred to that department

What is phone number to find a patient room?

Audrey Foushee | Sep 18, 2020
Cheneatia Virola | Sep 18, 2020

9192860411 press 0 for a operator ask for the room. Don't forget to include A or B in the room number.

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Is there Motorcycle parking out front in Durham VA

Pete Chilton | Sep 19, 2019
Jennifer Griffith | Sep 19, 2019

Yes, some. There's more in the parking garage (Garage A).

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How do I transfer from NY TO NC.I am having loots of truble.It took 9 mounths to get and appointment its not with the va.how do i get medication at the va ?

Robert Eckles | Sep 19, 2019
mana mana | Sep 19, 2019

I'm not all too familiar with the process but this national VA number might be able to help 1800-827-1000 and if they can't I'd try to call this hospital hit 0 for an operator (919) 286-0411 then talk to the operator about the help you need and they should be able to transfer you to the proper person to talk to

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Is there Wi-Fi available in the waiting area s?

Donna West | Sep 19, 2019
Kerr Curtis | Sep 19, 2019

Yes there is!!!!

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Why is the emergency closed?

Diane Simpson | Sep 19, 2019
Catina Evans | Sep 19, 2019

Not sure...I thought it was open.

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Does anyone have the Extension for Non-VA care?

Marlene McGowan | Sep 19, 2019
Marlene McGowan | Sep 19, 2019

Non-VA Care for a vendor authorization for care outside of the VA.

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D

Anonymous | Sep 18, 2022
Anonymous | Sep 18, 2022

u

Is the dermatologist located in this building

linda penhollow | Sep 19, 2019
Rocco Principe | Sep 19, 2019

Yes 8th floor A wing

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Best reasonable hotel close??

Judy Gossett | Sep 19, 2019
Robert Cornwell | Sep 19, 2019

Ask VA frontcall desk ... can't remember name.

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What is the fax number?

George Cohen | Sep 19, 2018
Tammi Amick | Sep 19, 2018

What department?

Where is the vending machines

jonathan thompson | Sep 19, 2018
hello there | Sep 19, 2018

Ground floor by the cafeteria

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Is there an emergency medical care facility here? If so, is it 24/7?

Andy Potanin | Sep 19, 2018
Kiesha L | Sep 19, 2018

Yes and yes! I've been a few times and have been pretty well taken care of.

If I went to the hospital with no coverage can the VA pay my hospital bill

Ardis Byrd | Sep 19, 2018
Robert Cornwell | Sep 19, 2018

You must register with the VA and you can get treatment anywhere for an emergency, but you have to let them know in 72 hours

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Who do you contact about travel pay issues?

Robert jackson | Sep 19, 2018
Kerr Curtis | Sep 19, 2018

Contact travel x6237

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Is there a certain number to orthopedic that will allow me to speak to an actual breathing, human being???

Jackie Brown | Sep 19, 2018
Kenneth Albers | Sep 19, 2018

Very busy so you will stay on the phone for awile.

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What is 6A department at here Thank you

Brian LeButt | Sep 19, 2018
Kenneth Albers | Sep 19, 2018

Possibly need to be at surgery nurses station at 6: a.m.

what is the fax number to use for a primary care provider to order prescrition meds for client. Use for veterans choice client.

Beverly Wanner | Sep 19, 2018
Kenneth Albers | Sep 19, 2018

I think you would have to have your physician or yourself contact Veterans Choice to request meds either through the V A or a local pharmacy for reimbursement.

How long is the wait time on the phone to get an eye appointment?

Christine Cudney | Sep 19, 2018
Terry Bauerlein | Sep 19, 2018

I've never had to wait longer than a couple of minutes.

Does the VA have an email address

Pamela Roberts | Sep 19, 2018
Elise Sanderson | Sep 19, 2018

Not one general one, no. Not that Ive ever heard of

Where to go for eye exams This is Rose Nash

Rose Nash | Sep 19, 2018
Elise Sanderson | Sep 19, 2018

Basement floor, there are plenty of signs once you get to the area. If youre having problems seeing, just ask anyone :) good luck!

How do i know when i get my travel pay

vernon jones | Sep 19, 2017
Lester P Wiggins | Sep 19, 2017

When completing you appointment, ask to fill out travel pay. A check from US Treasury will be delivered to your address.

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How do I make an appt.when I need to see my Dr.

Johnnie Jordan | Sep 19, 2017
craig hoosier | Sep 19, 2019

You call 919-286-0411 and then dial 2. Then be prepared to be on hold for up to an hour, then once you reach a person, they will transfer you to another pe4son , who will put you back on gold again, and this will just go on and on until finally you will reach someone who will hang up on you. Repeat this process until you either finally reach the appropriate person, or you get a message that says, we are now closed , please call back during regular business hours.

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