Faulkner Maserati Willow Grove

Adrienne Coley

Customer service was definitely A1👌 coming from someone who actually works in the customer service field. Drove down from MD close to the dealer closing time. Chandell was soooo accomodating though it was close to her shift ending. The entire staff was very patient, friendly, and didn't rush the process. Keep up the great work and awesome service! Sincerely the proud owner of a Maserati 🥳🎉

ankit tiwari

They refuse to service your vehicle if you haven't bought from them

Ridvan SENTURK

I asked for software update but they said they dont take new customers and dont have technicians and they dont know when they will have new technicians

August

One of the worst dealerships I’ve ever had to deal with. I’ve seriously been treated better at a Ford dealership. Where to begin? I came 2 hours away to purchase this vehicle, only once to finally arrive there, test drive, run my credit, and make a deal that the title is not available. But it’ll be there any day as they said, quote “Monday by the latest”. Fast forward 30 days later, countless phone calls where they all acted clueless, treated me like a problem more then a paying customer, and never updating me once, the title finally arrived conveniently on the last day my pre approved loan was good till… Now as of tomorrow I won’t even be able to drive the vehicle around without risk of getting a ticket because my temporary tag expires. No signs of ever receiving my actual tag and when I call I just get told “we’ll get back to you” every time. I don’t know why I expected anything else from them at this point. If it wasn’t for such bad service I would’ve bought my wife’s vehicle from here as well, but I rather take my business somewhere else just for principle. 🚩 Red flags all over this place, stay away.