Bank of America (with Drive-thru ATM)

Marcus Mah

Horrible customer service. There’s only ONE teller open even though the line is very long. You should be prepared to wait in the line about 30 minutes to be served.

Michael Sissoev

I don’t know why this location has such a low rating. The staff here are very friendly, and there is rarely a line here. The one problem that I don’t understand is at this location they are still limiting coin rolls to 10 rolls per denomination per customer, even though every other branch in town is back to normal with rolls of coins. But I can always go to another location to get coins. ATMs are clean, and inside it’s also clean. I’ve been going here for years and have all but one time had great experiences. That one time was when they couldn’t cash a check, and I went to another location and they cashed it. Strange, but that was many years ago. It’s better now.

Deborah Burke

Never open. Supremely disappointing

Uma V

I'd give a zero if I can. BOA has no courtesy to let its customers know that a branch is closed, even if it's temporarily. Also, Google shows that there are umpteen BOA ATMs around here. Went around the city last week to do a simple transaction in one of the ATMs but not one was opened. Finally found one on the border of the city. I've already tried going in to the bank on Bouquet Canyon 2-3 times and the notice on their door says it's closed temporarily. Have the decency to let your customers know that! Very disappointed with you, BOA folks!