Dairy Queen Grill & Chill

Category: Fast food restaurant in Worcester, Massachusetts

Address: 721 Grafton St, Worcester, MA 01604, USA

Phone: +15084590799

Opening hours

Sunday: 11AM–10:30PM

Monday: 11AM–10:30PM

Tuesday: 11AM–10:30PM

Wednesday: 11AM–10:30PM

Thursday: 11AM–10:30PM

Friday: 11AM–10:30PM

Saturday: 11AM–10:30PM

Reviews

emily begonis

Jul 25, 2022

This location is the worst DQ in existence. They’re so disorganized I don’t know how they can manage to get the correct food/ ice cream to people because there’s just food everywhere and they handle ice cream cones with bare hands right infront of customers. Gross. They’re rude and unprofessional. And the blizzards I got last night were the worst ice creams I’ve ever had. It seemed like they added water to it because it tasted horrible and was instant liquid after they handed it to me. Will not be back to this location. They need a complete new staff and better quality of food. This is UNACCEPTABLE

fitznutz

Jul 3, 2022

Friendly service very clean establishment. The burger was actually better than expected. The fries were average. DQ can go toe to toe with the big boys in the burger game.

Hannah Suoinadary

May 23, 2022

This place is so ass… customer service was horrendous… the girl at the register couldnt even speak up… they gave me no fries and no bread… and there is a missing strip. Dont go to this DQ. Its ran by children.

Boomer1124

Jan 5, 2022

It was just bad timing. They were behind in pushing orders out and we waited at least 10 minutes for our order to be taken . The chaos died, our order was taken, we received our food really quick. …Hi, we appreciate the review. Our team always strives to provide great experiences for our fans, so we hope you visit us again soon. - DQ Fan Relations Team

Thanks! Your review is awaiting moderation.

Questions & Answers

Will the Grafton St store ever have ORANGE Julius? It is so bizarre to ask for an Orange Julius, and be offered flavors, but not the orange that provides the name for the company.

Peter Scott Poitras | Jan 12, 2020
J. Douglas Morrison | Jan 13, 2020

I agree, I live just down the street from that location. I wanted one yesterday. But what they brought back was Orange Julius like. But an Orange Julius it was not. 🤔

Read More

Does this store ever plan on training their employees to provide better service? Wait times are painfully slow and employees socialize more then they work especially in drive thru.

Mike Powers | Jan 11, 2021
Mandi Koppel | Jan 12, 2021

That's the Massachusetts way for everything excrutiating pain in the wait. No matter the store. They are quicker than Cumberland farms however

Read More

What time do you open & do you have different flavors of ice cream?

Dianne Bergstrom | Jan 12, 2020
michele gates | Jan 13, 2020

They only have chocolate and vanilla I've cream, but they have blizzards that are all different flavors, ex. Butterfinger, Oreo, m&m, strawberry cheesecake (my fav) and many more. I used to live in Spencer and I ate there all the time. I am so excited that there is finally one close to me

This open yet?

Joe Harvey | Jan 12, 2020
Julianna F | Jan 13, 2020

Opened June 27th

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places