Address: 980 Grafton St, Worcester, MA 01604, USA
Phone: +15087560266
Sunday: 8AM–6PM
Monday: 7:30AM–8PM
Tuesday: 7:30AM–8PM
Wednesday: 7:30AM–8PM
Thursday: 7:30AM–8PM
Friday: 7:30AM–8PM
Saturday: 7:30AM–8PM
Mike Husson
So I’ve been coming to the Grafton st location for a while and for the last yr I’ve noticed a lot of broken machines but most of all that bothers me is the employees that do not do their job UNLESS you are a friend of there’s . They don’t pre-wet the cars and if they attempt it it’s beyond done in a lazy way. The attitudes are horrible like you’re bothering them while they sit on the phone or talking to the carbon front of you for 5 min. None of them look happy and I’ve heard many people say they won’t go back. You’re losing business cuz of these 3 dudes down there with the dog . Do you care ??
Phyllis Camille Dixon
Well don’t try going to Scrubadub on GRAFTON and expect them to be open during POSTED HOURS maybe another businessman altogether!! Either they’re FILTHY OR as seen in my picture the EMPLOYEE SHUTS DOWN BEFORE 8. Almost 10 full minutes …Hi Phyllis, thank you for your review as our leadership team takes feedback very seriously. We notified our Grafton Street Management team of your comments and researched what happened. After reviewing our security camera footage, we see that one of our new hourly employees did close the location a few minutes before 8pm and we understand how frustrating that must have been for you. We’d like to offer you some complimentary car washes to make things right and we have taken corrective action with the new employee in training to ensure this does not happen again. Please email us at [email protected] referencing this review and provide the best contact info to reach you so that we can coordinate making things for you. We sincerely apologize for the inconvenience. All businesses have new employees who sometimes fail to follow company guidelines but at ScrubaDub we take corrective action quickly to provide 5-star service to our customers. Thanks, Cam and The ScrubaDub Customer Care Team.
Cactus Jack
Awesome car wash! The guys here are all really helpful. I am always pleased with the looks of my car after I pull out. Domenic signed me up for an unlimited and it’s worth the little bit of money!
Gimme Gummie
Dominique and the team are always fantastic to see and very efficient in expediting the car wash all the time. Glad to have such great service asset to our vehicles in the community. Thanks guys
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Ask them to spray the front of your car with that pressure hose before you go into the wash
Go to the website and call the customer service number.
It charges $10 temporarily as a hold but is reduced to $2 once the bank processes it.
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