ScrubaDub Car Wash

Category: Car wash in Worcester, Massachusetts

Address: 980 Grafton St, Worcester, MA 01604, USA

Phone: +15087560266

Opening hours

Sunday: 8AM–6PM

Monday: 7:30AM–8PM

Tuesday: 7:30AM–8PM

Wednesday: 7:30AM–8PM

Thursday: 7:30AM–8PM

Friday: 7:30AM–8PM

Saturday: 7:30AM–8PM

Reviews

Mike Husson

Jul 22, 2022

So I’ve been coming to the Grafton st location for a while and for the last yr I’ve noticed a lot of broken machines but most of all that bothers me is the employees that do not do their job UNLESS you are a friend of there’s . They don’t pre-wet the cars and if they attempt it it’s beyond done in a lazy way. The attitudes are horrible like you’re bothering them while they sit on the phone or talking to the carbon front of you for 5 min. None of them look happy and I’ve heard many people say they won’t go back. You’re losing business cuz of these 3 dudes down there with the dog . Do you care ??

Phyllis Camille Dixon

Dec 13, 2021

Well don’t try going to Scrubadub on GRAFTON and expect them to be open during POSTED HOURS maybe another businessman altogether!! Either they’re FILTHY OR as seen in my picture the EMPLOYEE SHUTS DOWN BEFORE 8. Almost 10 full minutes …Hi Phyllis, thank you for your review as our leadership team takes feedback very seriously. We notified our Grafton Street Management team of your comments and researched what happened. After reviewing our security camera footage, we see that one of our new hourly employees did close the location a few minutes before 8pm and we understand how frustrating that must have been for you. We’d like to offer you some complimentary car washes to make things right and we have taken corrective action with the new employee in training to ensure this does not happen again. Please email us at [email protected] referencing this review and provide the best contact info to reach you so that we can coordinate making things for you. We sincerely apologize for the inconvenience. All businesses have new employees who sometimes fail to follow company guidelines but at ScrubaDub we take corrective action quickly to provide 5-star service to our customers. Thanks, Cam and The ScrubaDub Customer Care Team.

Cactus Jack

Sep 14, 2021

Awesome car wash! The guys here are all really helpful. I am always pleased with the looks of my car after I pull out. Domenic signed me up for an unlimited and it’s worth the little bit of money!

Gimme Gummie

Sep 14, 2021

Dominique and the team are always fantastic to see and very efficient in expediting the car wash all the time. Glad to have such great service asset to our vehicles in the community. Thanks guys

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Questions & Answers

Can the car wash fit a super duty pick up truck, F250

John Creedon, Sr. | Jan 12, 2019
charles bennett | Jan 13, 2019

Of course

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Do you offer a monthly pay plans?

Paul Zaremba | Jan 11, 2021
Comfort Boakye | Jan 12, 2021

Yes they do

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How come when you go in for a wash but they never do your front bumper to get the bugs off the brush never touches the front from the guy who's doing it what do I do not drive runaway in a long line so what can I do

Rory Mann | Jan 12, 2020
Jean Sampeur | Jan 13, 2020

Ask them to spray the front of your car with that pressure hose before you go into the wash

If you have a complaint how or what can you?

Jorane DERAZIN | Jan 12, 2020
Tom Jennette | Jan 13, 2020

Go to the website and call the customer service number.

Why did I get charged $10 for a 2 min vacuum? That's a bit extreme. Was that on purpose or an overcharge? Also, the staff have not answered my calls. I hope this post can get an answer.

cassandra cardarelli | Jan 12, 2019
Jeff Balzer | Jan 13, 2019

It charges $10 temporarily as a hold but is reduced to $2 once the bank processes it.

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