Address: 2929 Arden Way, Sacramento, CA 95825, USA
Phone: +19164817994
Sunday: 10AM–5PM
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–7PM
Deb Gaylord
Beautiful shop, so many gifts to choose from. Excellent selection of products. A little bit pricey, tho.
Jim Lea
I've been a contractor for this store close to 20 years. I see some of these negative reviews and wonder what is wrong with some of these people? I have experienced nothing but professionalism and kindness from the owners and employees and private contractors of this store. I wholeheartedly put my reputation on the line and recommend this store with a five-star review.
Bobby Harper
I love this store.
Tia Gary
This place racially profiles people of color. Never in my life have I experienced a sales associate follow me aisle to aisle like I have at Total Beauty Experience in Arden-Arcade. One of their employees pretended to fix shelves that were already perfect while following me. To make matters worst, I couldn’t even fully walk in the store before the woman at the cash register attempted to discourage me from even coming in the store by telling me they didn’t have the products that I would be looking for because they only have “professional products”. She made this judgement without knowing anything about me. After reading the other reviews from women who have had this similar experiences there is a common theme here. Please stop racially profiling people of color this is unacceptable. *** The owner recently responded to my review (which can be seen below) and instead of reaching out to gain more information regarding my experience to improve customer service like most upstanding business owners he or she made false accusations. I was accused of yelling and having “bad behavior” neither of which are true. Never have I experienced a business owner lie on me rather than address the actual issues at hand. From reading the other reviews this is the typical way how this business owner responds to any bad review. The owner makes accusations that attacks the reviewer’s character and takes no accountability for wrong doing. This is not an isolated incident and if this is the behavior that the owner displays after multiple customers of color have experienced racial profiling then we clearly cannot expect much more from the employees. It’s unclear what kind of training they are getting and if they are being told to treat people of color in this manner. You cannot say you wholeheartedly welcome everyone but then treat certain people like they are less than welcome.
Thanks! Your review is awaiting moderation.
Hello! Thanks for asking. We take safety for our customers and employees very seriously. We require masks to be worn at all times inside the store. There is a sanitization station for hands at the entrance. All common surfaces are regularly cleaned and sanitized. We have an acrylic shield at the register. All shopping baskets are sanitized after each use. Our cosmetics and skincare counter are blocked to prevent testing of products by the public. Our cosmetics staff will assist customers with products to ensure safety and prevent contamination. We encourage social distancing in the store and at the register. We also provide curbside pickup for those who wish to stay in their car, and have an online store for delivery to your home. You can also use our app: "Total Beauty Experience" to order products. If you have additional questions, you may contact us directly at 916-481-7994.
Our Salon is now open. You can contact your stylist for an appointment, or call our store for a referal at 916-481-7994. We hope to see you soon!
I haven't seen toppik, but they have a great store with lots of stuff, you might want to stop by and see. They might even be able to order what you want.
Yes we do!
We have an extensive collection of OPI nail polish.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.