Santa Cruz Toyota

Fernando Márquez

Amazing service. The staff here is great, Aaron, the service manager, is very efficient profesional and helpful. Everything was done in record time. This is the best toyota service center I have been.

Elizabeth Scott

I was really bummed to have to spend $1200 for getting a sensor recalibrated. Also disappointed that it wasn’t under my repair warranty. Then another 200 to fix a Windshield water tube. , it seems really expensive. In the future I will go somewhere else if the repair is not covered.

TubeJB9

Several issues. #1 no social distancing when you stand at the counter to check-in, pay, check-out. Should have a plexiglass barrier. CDC recommends masks AND 6 feet distance. The parts counter has it but they aren’t very busy like the service desks are. #2. I mentioned I was in a hurry and had to meet someone. I was told it would be 1.5 hours. After 2 hours I checked, the service rep had gone to lunch and my paperwork was sitting on his desk. My car was done but I was not notified! Bad service. Tried it one more time for my next service. I’ll be darned if the same thing…. Only worse didn’t happen. This time I’m told it will take 1 hour and it was 2 1/2 hours. And there it sat all ready and no one mentioned it to me. Bad service snd they don’t learn. Buying an electric vehicle so I never have to do this again.

kess ichi

Michael and the team at Santa Cruz Toyota are fantastic. Quick and easy hassle free buying experience. 10/10 would recommend, came all the way from Fremont. Worth the trip from anywhere, and you get to enjoy beautiful Santa Cruz after! Thanks again to the great staff at Santa Cruz Toyota!