Address: 1600 Saratoga Ave Ste 32, San Jose, CA 95129, USA
Phone: +18009346489
Sunday: 11AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
G Bail
Very helpful and stocked with accessories
maurine smith
Very helpful and friendly.
jimmy diamond
went to change plan and they gave me the wrong plan at a much higher price ... had to drive back to the store to correct their mistake
Noe Yanez
I am a brand new customer and I'm trying to reach an agent but you're Automated system does not Allow me access to speak to an agent. This is extremely frustrating for me.. I wish that xfinity had a better system in customer service handling. It's not human friendly.
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Better to go into the store. You'll see all the accessories they have in case not all yours are compatible.
I personally don't have any experience with anything like that since our cables are underground but it never hurts to ask. Call customer support telling the situation and see what they'll do otherwise you may end up calling a tree trim company yourself.
Yes
Yes. Provided it is in stock
Yes take it in to the store. They will replace their broken equipment
No, depending on when you go, may be a wait
Yes you can.
Yes
No need to make an appointment. Just walk in. I've not had to wait once since they put in cash kiosks.
Yeah... I agree with Kaamel... Enjoy :the silence (which is a good song by Depeche Mode too) -) I have had the triple play package for years because of the great pricing they gave and have renewed consistently with me... I've never hooked up a landline phone tho. The people you want to hear from will ring your mobile :-)
You'll want to call in and see if they can do that. They're known for poor customer service. Good luck.
Good question. Yes you can. Make sure you get a receipt. I also recommend taking photos of the gear and serial numbers in the store, just in case.
Hard to say. They're not very good at taking care of customer issues. Worth calling in and asking. You may have to call more than once. Good luck.
These guys are the worst. Cancel your subscription and have somebody else from your household negotiate a new contract.
I believe you can, but the wait may be long. I recommend paying by phone or online if possible.
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