Lowe's Home Improvement

Category: Home improvement store

Address: 913 County Road., Route 64, Elmira, NY 14903, USA

Phone: +16077396106

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Andrew Rinwalske

Sep 18, 2022

They have almost everything you can think of for a home improvement project. Their appliance delivery is a 3rd party and they are questionable at best. The workers are pretty unwilling to help if you need something off a top shelf outside of their department, but nobody will complain if you move the store use ladder to get something yourself after trying to get a worker to do it for 15 mins.

Dawn Henshaw

Sep 16, 2022

Sad but true the employees know absolutely nothing about the store and they can be very rude to you just for asking for help! They really don't deserve a star but this is the only star you can give a store

Collin Marrs

Sep 11, 2022

Absolutely HORRIBLE customer service!! Was trying to buy a riding lawn mower. Had to wait over 1/2 hour to get anyone to help me at the customer service desk, no one could help me, or knew anything about lawn mowers... After being able to find someone, I decided to purchase. I get a call the next day, as they were going to deliver it...and they say oh, we're sorry, we don't have any in stock..there was a guy that came in right after you and bought the one you had just bought and took it with him......super fail Lowe's, very unhappy.

Jay C

Sep 9, 2022

Eric was an awesome help today with great service!!!!

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Questions & Answers

How do I file a complaint with a store manager? No one in customer service seems to care. Not at my local Store #0530 or with CS online.

Joe Friday | May 20, 2022
Paul Wood | May 20, 2022

I usually just complain to myself in the truck as I speed away.

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Do you recycle night light. Batteries and hand tool batteries

Diane Kelley | Sep 17, 2021
Daniel Peterson-Green | Sep 17, 2021

Yes on the batteries for tools

Do you take heap for wood

Bob Morse | Sep 17, 2021
Michael Yedinak | Sep 17, 2021

I believe that they do

do you rent lawn aerators?

Tj Malone | Sep 18, 2019
Don Brill | Sep 18, 2019

No

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Do you replace Craftsman rackets or do I have to go to sear

Dale Phelps | Sep 18, 2019
Manoj Inamdar | Sep 18, 2019

I think you can call and ask. 😊

Who sells 15 x 30 basement windows ? I'm finding this size not so common.

Richard Roark | Sep 18, 2019
Max Bernhard | Sep 18, 2019

Horseheads Do it Center can order them if not in stock

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How much is the cheapest genorator you guys got

jaydon williams | Sep 18, 2019
Candy Ingalls | Sep 18, 2019

Call them

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Anyone know Lowes cancellation policy on delivery items before delivery?

Penny Scranton | Sep 18, 2019
Dave Houck | Sep 18, 2019

No i don't but id say if you haven't received it yet you can cancel it

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Do you have filled sand bags

Nancy Parks-Crowley | Sep 18, 2019
Carmen Santiago | Sep 18, 2019

have to call and find out

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Do you carry shredded rubber tires for playgrounds

Lois Decker | Sep 18, 2018
Ashlyn Black | Sep 18, 2018

We carry shredded rubber mulch, yes.

I bought an air conditioner there in the end of June. It started humming very loud. If you check my account you will see this. I also got a three year warranty on it for 49.97. Can I bring it back? I've never had problems like this

A Google User | Sep 18, 2018
Jaime Simmons | Sep 18, 2018

No you need to call the 800 number for the warantee let them know what the issue is then they will advise you on what to do.

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Made a purchase on Saturday picked up on Sunday had damages but gentlemen didn't want to hear it been trying to talk to someone since Sunday after noon, how can Lowe's make this right

Zandra Brewer*Patchen | Sep 18, 2018
Mike Gerow | Sep 18, 2018

Contact the manager. If he won't help. Find out who the district manager is.

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Do they cut countertop

Les T | Sep 18, 2018
Chum Lee | Sep 18, 2019

I was told they will cut countertops... before she went to look for a "bigger pair of sissors". So, no, I count that as no.

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Do you have decorative wood burning tool for crafting¿

Elinor Henkels | Sep 18, 2018
caroline P | Sep 18, 2018

They use to

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