Resource Recovery Center of Orange County

Category: Rehabilitation center

Address: 68 Crystal Run Rd, Middletown, NY 10941, USA

Phone: +18452093549

Opening hours

Sunday: 8AM–4:30PM

Monday: 8AM–6:30PM

Tuesday: 8AM–6:30PM

Wednesday: 8AM–6:30PM

Thursday: 8AM–6:30PM

Friday: 8AM–6:30PM

Saturday: 8AM–4:30PM

Reviews

Angelique Montalvo

Sep 12, 2022

I would like to say this place is centered around treating men better than the women. Food was ok. Groups again ok. No real therapy going on unless u make it what u need to make it for yourself. They are also some what racist towards certain people. Some security very unprofessional… one goes by the name of blessing. She was so unprofessional sitting in groups in the middle of the men. When that isn’t her job is to fraternizing with the men. I def took some things but the treatment I got was unacceptable due to being targeted and almost being kicked out for using a word. Which is use all the time. I hope they work on how they treat all people from all walks of like. I would also like to mention they pick and choose who they would allow back in their program. A couple of others who went back to treatment less than six months later. I happened to relapse and contacted them. They refused to take me back. I find that very funny…. Especially when they took people back less than a two months of relapse. I wouldn’t recommend this for any person of color and Hispanic background. They are completely racist and only help people they choose to help. Only good thing about this place is some of the counselors and nurses. Besides that the upper administration doesn’t uphold the empathy they should in their positions. Good thing I have a strong mental and bounced back after them turning me away for help. They definitely need to clean house so that the program can fully help everyone.

Rachel Pemrick

Sep 9, 2022

This is by far the best rehab! I felt so cared for and the staff goes above and BEYOND for the clients!!! I was sad to go because I felt so comfortable and safe in the hands of RRC! I'll be back as an alumni. Thank you Resource Recovery Center!!!!!

Tammie Paul

Sep 6, 2022

Resource Recovery helped save my life. The counselors and other staff are kind, empathic and go above and beyond. I am so grateful for the experience.

Josh Wenzel

Jun 13, 2022

I’ll forever have so many mixed feelings about this place. I went three different times and I completed once, my last time there. It’s so easy to let the petty stuff get to you there because it’s such a long process, but you can’t sweat the small stuff. The staff really does care and is willing to go above and beyond for you as long as you’re willing to accept the help. I was struggling for years before I attended. Each time I went I was accepted with open arms. Going back the second and third time was so embarrassing to me but the staff didn’t make me feel that way. They made it clear they were happy to see me back rather than hearing I was dead or imprisoned. The place is an old hotel and your rooms are the same as a regular hotel would be. I have to say this place does an amazing job with making you feel comfortable. The food is the worst part about the place but if you’re there for the food you have no business being there anyway. I’ll forever be grateful for RRCOOC and the help they gave me. I had attended many other programs before going and none of them got through to me like this place did. I’m extremely grateful for Amber who went above and beyond in helping me find after care. They will help you get into any program you want to do after. For me it was a sober house and she found me a perfect match. I have 52 days clean today which is the longest time I’ve had since I picked up at the age of 17. The memories I have from this place aren’t the greatest memories I have in my life but they are some of the most memorable and important. This place changed my life and I’ll forever be grateful. A majority of the counselors really do care. Every week is the same schedule but not every meeting is the same. There’s so many different ways they approach recovery. If you commit to this program it will help you. Dave, Frank, Chris & Amber are great people that are there to help you be the best version of yourself. I highly recommend going and committing to this program for the full 28 days. I genuinely believe RRCOOC is the best place to start your journey to recovery! If I can do it, anyone can.

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Questions & Answers

Do they accept MVP/Medicaid health insurance?

Daija Lamont | Jun 19, 2022
Resource Recovery Center of Orange County | Jun 19, 2022

Yes

Are you allowed to send someone in the center a package? For example candy, cards, cigarettes?

Patty Englander | Nov 21, 2021
David Gerber | Nov 21, 2021

Thank you for the inquiry. Our clients are permitted to receive cards, letters and money. They are not permitted to receive candy, cigarettes or anything else. They love receiving cards. I hope this answers your question.

What is the length of stay for this program, and is there an aftercare program?

Jody Kavanagh | Sep 17, 2021
David Gerber | Sep 17, 2021

The length of stay varies depending on multiple factors. Treatment is individualized. We have 2 programs. Our Medically Supervised Inpatient Detoxification, which can vary up to 7 days, but typically 3-5 days. Our Inpatient Rehabilitation Program can last up to approximately 28 days. I hope that helps.

Will my son be able to go to the Dentist

Mary Scandore | Sep 17, 2020
Resource Recovery Center of Orange County | Sep 17, 2020

He will have the ability to see our medical staff and they would determine whether or not he should see the dentist immediately or if he will need to wait until he completes treatment. All needs are considered on a case by case basis. Hope that is helpful.

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