The Inn on Biltmore Estate

Jordan Blake

One of the best holidays our family of 5 has ever taken. We were treated like royalty. Every member of staff was friendly, helpful, and went above and beyond. The entire facility is spotlessly clean. The food from The Dining Room was amazing. Proximity to the estate and the incredible views are the crown jewels. We are very much looking forward to our return.

Emily Strubert

It's absolutely gorgeous here. My husband and I took a trip here to stay at the Inn for our anniversary. This is the cleanest hotel I've ever stayed in. They are meticulous in their cleaning. We even saw a room being steam cleaned down the hall and the carpets were spotless in the room. I usually wear socks in hotel rooms but this is the only one I've ever been in that I wouldn't bother. The view from the window is amazing and I recommend paying more for the mountain view. There is a .4 mile path to Antler Hill down the hill for shopping and food. We went for a walk every morning down there because there's a beautiful path with sunflowers all along it. All that being said, we did find the pillows to be not very soft or comfortable, which was weird for such a nice hotel. Also, the hotel restaurant was way too fancy for every night eating and the restaurants in Antler Hill had weird hours. The Smokehouse food truck was only open 12-3:30, Cedric's Tavern was closed on Sunday and Monday (half the days we were there), and the Village Cafe that we loved to eat lunch at closed at 5. Also, the shower doors didn't closed together and water would leak out at the point where the doors met. But honestly, these were minor issues, as this place was fantastic and super relaxing.

Eric Polins

We booked the Sargent Suite for a family of four with two younger children. We were greeted well and were escorted to a hospitality suite for refreshments and snacks, which was very nice. We checked into our suite, which was clean with a beautiful view, one king bed, a couch, and ample room for other seating. The small kitchen area cabinets need to be replaced due to wear and tear; bad enough that it's visible. We got roll-away cots for the boys, and that was just fine. Unfortunately, we had booked dinner in the formal dining room for the next four nights and canceled the remaining nights after our first meal. The steak was very overcooked, and the other entrees were extremely salty. The worst part was yet to come with trying to sleep with all kinds of water pipe noises in the wall between the bathroom and the master bed. I wear earplugs as a light sleeper, but this was crazy noisy and woke us up numerous times every night. Not sure if it's a water pressure issue, old pipes expanding, or a water hammer problem, but for the price each night, this needs to be fixed. Just unacceptable for what we paid. And there were no other openings during our stay. It's rather unfortunate because, besides these things and one unhappy server in the casual bar area, we really did love the property and overall service. There were many remarkable people taking care of us, and we were very thankful for them. And the estate and fun activities were also all very good. Just don't book the Sargent Suite if you want a good night's rest.

James Clinkenbeard

Fantastic room with mountain view. Room maintained twice daily. Amenities wonderful. Lobby and Library reading area warm and cozy. Patio seating with views on two sides. Front desk, valet and bell service personable and prompt. Shops high-end. Totally memorable.