JOANN Fabric and Crafts

Rebecca Knight

A boring store

Birgit Andaverde

Great prices and helpful staff I love their sales

Lynn A

This Joanns is such a mixed bag for me. I generally feel that Joann is overpriced compared to other options anyhow, but if you hit a sale at the right time, you can get some good priced items. That said though, my biggest qualm is really just the ambivalence of most of the staff. Sometimes you get some really nice people but half or more of the time you get someone who appears annoyed you're asking for help. My recent visit, I was MOSTLY lucky in that one person I dealt with was friendly. But I LOATH their fabric counter. Most of the time you'll find yourself waiting unnecessarily long, not because they're actually busy but because they're chit chatting with customers with little urgency to get to customers in line. Not the end of the world, but more annoying than anything. However, the nail in the coffin for the fabric counter for me is that they always seem put off if you want specific cuts of fabric. No, I don't want the raggedy end cuts that are misshapen, stained, discolored, etc. I handed you the bolt of fabric I wanted cut, because that's what I wanted. But they get annoyed with you as a customer when you push back. I'm not asking anyone to cut fabric from the center of a bolt, I just don't want random scrap pieces or else I would have picked those up first. I've never been rude or impatient with any sort of retail employee because the job kind of sucks. It's hard to have to deal with the public that have largely forgotten how to be polite. But boy does this, store push me to my limits on how long I can be kind, friendly and patient for. I'll usually opt for hobby lobby at least in Manhattan.

Maria Lopez

Like this store just didn't find no specials