Kansas City Board of Public Utilities

Because they know we have no other options for service.

Check if you have a smart meter outside.... If it is a smart meter they can trigger it remotely, so should kick on within the hour.... Water they have to go on-site to turn it on so that may take a little longer.

We are aware of the issue and have alerted our billing department. The bills have been reprinted and were reissued June 25th.

They say it will take 2 hours. But sometimes the services will be restored in 15 minutes. My lights were off Tuesday. Fifteen minutes later my lights were back on.

Payment arrangements can be made by visiting our lobby or by calling 913-573-9145.

I was told today it is a $75 service fee and depending on credit anywhere from 0-$500 deposit... Wtf

Yes the power outage number.😀😊😊😊😊

The Customer Service Lobby is open Tuesdays and Thursdays until 7:00 pm.

And

No they don't.

You can set up a payment schedule with them.

Everything is back smothe

Pay your bill online or a paysite.. because they still will shut off your services monday

Which I find bs.

Dont have

Call customer service

Holidays when trash is not picked up: New Year’s Day Memorial Day 4th of July Labor Day Thanksgiving Day Christmas Day On these holidays, trash pick up is delayed by one day. To find your trash day, visit maps.wycokck.org/TrashDay.html.

We cannot help you from here. You must call 913-573-9190, then press 9 to speak to a Customer Service agent who can respond in Spanish.

I have no answer except I don't believe these people are honest I think they are crooked and they lack integrity.

Hi, Richard. Our billing statements not only include electric and water charges, but Unified Government and state charges. Certain Unified Government-related fees and surcharges have recently increased for county/city residents. It may explain the change. We have a webpage that helps explain the bill charges here: https://www.bpu.com/ForHome/Billing/UnderstandingmyBPUBill.aspx

It's not required, only optional. We have more information about the program on our website here: https://www.bpu.com/forhome/waterservice/homerepairplans.aspx

Hi, Melissa. If you feel that your rental is unsafe it's best to contact the Kansas City, Kansas Housing Authority as soon as possible. Here is a link with how to reach them and what information is needed for them to investigate: http://www.kckha.org/report-fraudcomplaints.html. If you have any questions, give them a call at (913) 281-3300.

Lower the thermostat setting to 78 ° F (26 ° C) only when you are at home and increase the temperature when you exit. Avoid setting the thermostat to a colder than normal value when you turn on your air conditioner. It does not cool your home faster and could cost you more on your electric bill. If you use air conditioning, a ceiling fan will allow you to raise the temperature by approximately 4 ° F without changing your comfort. Remember to turn off the ceiling fans when you leave the room.

Sure, just sign up for an online account at www.bpu.com. Account payments can be made under the 'Manage My Account' tab.

Can someone give me the email where I have to send msi documents

FlexPay payments can be made in the lobby or at any payment kiosk throughout the metro area. PayKiosk locations can be found here: https://paysitekiosklocator.com/.

Yes.

If you're a current customer and need to transfer services, you can do so through your BPU online account. Visit BPU.com and select 'Manage My Account'. After you log in, go to the 'Utility Services' tab and in the drop-down menu you will see 'Transfer Utility Service'.

Although trash and recycling services fees appear on our bill, they are actually provided by the Unified Government of Wyandotte County Public Works division. They can be reached by calling 3-1-1.

I don't know you will have to go in and see.

When do you get the deposit back

For electric emergencies, you can call 913-573-9522 anytime 24/7.