Cook Out

Roger Freese

If I could give zero stars I would. The lobby is closed but the door was open and I had a large trailer so we went in to order. The place STUNK inside like old sour milk. It was absolutely filthy. The girl said we can't order inside and we had to walk to the drive through window in-between cars. I didn't know the menu and was not going to stand in a drive thru. She was quite rude and could have just taken the order. These places need to get a grip and open the lobby's. It's just ridiculous at this point.

D

Terrific milkshakes! Got the fresh banana milkshake and it was yummy! It was a little thin not thick which is why I rated it 4 stars.

lorin shepperson

on march 18th 10.10pm i entered the drive way and ordered a cookout tray and subsituted my drink for a shake. i then ordred a seperate ice tea drink with my order. when i got to the window cashier Tynaesha was VERY RUDE. during the rude interaction my order was completely wrong. i was given two sodas with my cookout tray. and when i said something about this Tynaesha then proceeded to say i gave you two cokes like you asked and i stated i never asked for two cokes i dont even drink soda. so i asked for her manager because i seen there was no progress with this interaction. i spoke to the shift manager michelle which it took numerous times of me asking what is her name for me to even get her name. first tynaesha asked me why i need to know her name and i stated this conversation is no longer your concern once im speaking to your manager. michelle got the order corrected and stated it was like a dollar fifity differerence and heres your change. i honestly didnt care what the difference was if ;the whole shift wasnt conversating in the background about personal issues while i was ordering my food, my order would have never been wrong in the first place. i shouldnt have to hear who is messing with who on the innercom while im waiting to order my food!

kim f

I placed an order and my it was incorrect. A bbq tray with 2 sides and a sauce came with a bbq sandwich and nothing else. In addition to the bbq tray were several milkshakes and a drink. No straws or spoons were provided. This is the third time I have had sub-par service with this establishment.