Indian Creek, The University of Kansas Hospital

Carol Begins

Top notch group of doctors and medical staff!!!

Dayte C

I love going to this hospital! It's a really nice hospital! Checking in and getting called back for your appointment is always fast. Every one is really nice and helpful. The lab is great and quick! There are no emergency services here though!

Divyesh Chauhan

Most likely

R Alan G

All I can say is what a DISAPPOINTMENT! First let me say this, beautiful location and a nice clean lobby area in the hospital. I didn’t feel like I will be mugged outside as if I was in Kansas City Kansas, where the main hospital is located. Once in the hospital you were met by a greeter. This person took your temperature and ask for your reason why you’re visiting today. Informed this person I am here for some bloodwork. I was then instructed to find a seat and I will be called. I was eventually called up to the outpatient admittance area (I guess that’s what it’s called I’m not sure) to be logged in and giving a bracelet to wear. After after receiving the identifying bracelet I was informed to find a seat and my name will be called. After about a 15 minute wait I thought I heard my name and went over to the area that my name was called. Another gentleman stood up and was taken through double doors to what I believe to be the lab. OK I thought to myself, my name was not called therefore I sat back down. After another 5 to 7 minutes I thought I heard my name being called again so I got up from my seat and walk towards the woman that called my name. Before I can identify myself she left through the double doors and the double doors shut and cannot be open without a employees badge. Needless to say I was not very happy and I told myself I would give it five more minutes before I cut off my bracelet that I was given and go home. After the five minutes I stood up made my way to the door then I heard my name being called for the third time. I made my way to the woman who called my name. I asked her who is she looking for specially since I thought I heard my name being called two other times and it didn’t seem like it was me. She cannot tell me my last name. Therefore I just said I’m here for labs and then she took me back to the laboratory and took my blood. Needless to say I believe their communication system that is in place right now at the Indian Creek location is so woefully inadequate. Any more bloodwork that needs to be done I will go back to Quest diagnostic where I can make an appointment and be sure that I don’t have to wait for approximately 45 minutes to have my blood drawn. Needless to say my experience for blood work at the KU medical Center, at the Indian Creek location was woefully in adequate and poor!